Customer Due Diligence Analyst, In Life (Financial Crime)

Location: Edinburgh, United Kingdom

Company

hirify.global is a banking proposition within NatWest Group, supporting customers and Boxed banking-as-a-service processes.

What you will do

• Conduct in-life customer due diligence and exit reviews against hirify.global’s risk appetite.
• Make fair off-boarding decisions and manage company dissolutions and liquidation tasks.
• Assess and mitigate financial crime and reputational risks, escalating concerns when required.
• Respond to PEP and sanctions screening information requests and handle law enforcement requests, including Production Orders.
• Communicate clearly with customers using hirify.global’s tone of voice and operate within NatWest Group policies and established processes.
• Identify opportunities to improve process effectiveness and efficiency.

Requirements

• Previous experience in customer due diligence, economic crime prevention, or a similar field, including AML, PEPs and sanctions, KYC, or KYB.
• Curious and analytical approach with the ability to apply a risk-based method while managing high volumes of work.
• Ability to work accurately and calmly in a fast-paced environment while handling multiple priorities.
• Strong command of English with excellent written and verbal communication skills.
• Strong critical thinking, sound decision-making, and exceptional time management.
• Meticulous attention to detail, proactive self-starting approach, and accurate record-keeping.

Nice to have

• Recognised professional qualifications in customer due diligence or financial crime; qualifications are helpful but not required.

Culture & Benefits

• Supportive team environment.
• Investment in career development and support in achieving relevant recognised qualifications.
• Fast-paced and innovative work environment focused on positive customer outcomes.