Slack Acceleration Hub Product Architect

Location: Sydney, Australia; office-flexible workplace

Company

hirify.global, part of Salesforce, provides collaboration technology and enterprise workplace solutions.

What you will do

• Lead technical discovery sessions and customer workshops to assess collaboration needs, governance requirements, and enterprise architecture.
• Design scalable hirify.global deployment strategies covering workspace structure, provisioning, authentication, security, permissions, and administration.
• Architect bots, workflows, custom integrations, and interoperability with enterprise systems such as GitHub, Jira, Workday, Google Workspace, identity providers, eDiscovery platforms, and DLP solutions.
• Advise customers on hirify.global APIs, developer frameworks, integration practices, automation, and application customization.
• Present technical concepts to developers, architects, business leaders, and executives while guiding implementations and adoption.
• Collaborate with Sales, Customer Success, Consultants, System Integrators, Product teams, and other stakeholders to deliver customer outcomes and improve deployment methodologies.

Requirements

• Strong experience in consulting, professional services, solutions engineering, or technical customer-facing roles.
• Experience leading and delivering technical implementation projects in enterprise environments.
• Hands-on proficiency with at least one object-oriented programming language: Java, JavaScript, Node.js, or Python.
• Experience with APIs, integrations, automation, and data exchange technologies.
• Ability to scope, define, and manage technical workstreams and customer solutions.
• Strong understanding of enterprise architecture, SaaS ecosystems, security, and identity management.
• Experience collaborating with Sales, Customer Success, Consultants, and System Integrators.
• Exceptional written, verbal, and presentation communication skills.

Nice to have

• Consultative mindset and passion for customer transformation.
• Ability to communicate effectively with developers, architects, executives, and end users.
• Strategic thinking combining technical depth and business acumen.
• Experience working collaboratively in cross-functional and matrixed environments.
• Curiosity, adaptability, and interest in emerging collaboration technologies.
• Calm, solution-oriented approach to technical complexity and organizational change.

Culture & Benefits

• Full-time employment in an office-flexible workplace.
• Benefits and resources supporting balance and professional effectiveness.
• Inclusive, equal-opportunity workplace with reasonable accommodation available during recruitment.
• Salesforce uses AI tools to assist with resume and qualification assessment; humans make final hiring decisions.

Hiring process

• Applicants are encouraged to apply for a maximum of three roles within 12 months to avoid duplicated applications.
• Reasonable accommodation requests can be submitted through the accommodations request form.