Manager, Applied AI Architects (AI)

Location: Sydney, Australia

Company

OpenAI is an AI research and deployment company developing general-purpose AI systems and products with a focus on safe and beneficial deployment.

What you will do

• Hire, coach, and develop a high-performing team of Applied AI Architects.
• Define the team strategy, priorities, operating model, and technical account-planning approach for the ANZ go-to-market.
• Partner with Sales leadership and Account Directors to prioritize portfolios, allocate technical resources, and establish technical strategies.
• Lead customer journeys from executive vision and use-case qualification through solution evaluation, governance, production readiness, adoption, and measurable impact.
• Coach the team on AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
• Build executive relationships, mobilize cross-functional specialists, track portfolio health, and translate field patterns into feedback and reusable architecture guidance.

Requirements

• Deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
• 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
• 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
• Experience guiding enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
• Outstanding executive communication and presentation skills, with credibility among CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
• Ability to lead complex portfolios, make resource-allocation decisions, balance regional strategy with critical customer support, and exercise strong architectural judgment.
• Ability to build partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
• Customer-centric approach focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
• Humility, curiosity, collaboration, and commitment to the safe and beneficial advancement of AI.

Culture & Benefits

• Work across Sales, Product, Engineering, Research, specialist delivery teams, and external partners.
• Culture of clear ownership, thoughtful prioritization, continuous learning, customer stewardship, and responsible AI deployment.
• Equal opportunity employment with reasonable accommodations available for applicants with disabilities.
• Background checks are administered in accordance with applicable law.