Senior Site Reliability Engineering Manager (SRE)

Location: Remote, with Cambourne, United Kingdom listed and London, United Kingdom preferred.

Company

Develop a B2B marketplace connecting jewelry retailers with diamond and gemstone suppliers, with an international presence.

What you will do

• Own the production estate from technical and process perspectives.
• Ensure smooth operation of live systems and drive on-call incident support.
• Design and operate incident tracking processes, ensuring root causes are identified and remediated by development teams.
• Create monitoring, alerting, observability, automation tools, scripts, and dashboards for system health, performance, and reliability.
• Build, lead, coach, and mentor the SRE team while fostering collaboration and continuous improvement.

Requirements

• Senior or lead SRE experience with a strong record of building and maintaining highly reliable infrastructure and services.
• Expertise in incident response, resolution, and post-mortem analysis.
• Proficiency with monitoring, alerting, and observability tools such as Prometheus, Grafana, ELK stack, or Datadog.
• Experience with AWS, Azure, or GCP and infrastructure-as-code tools such as Terraform or CloudFormation.
• Strong scripting and automation skills using Python, Bash, or Go.
• Excellent communication and collaboration skills for working with cross-functional teams in a remote environment.
• Demonstrated leadership, mentoring, and team-development capabilities.

Culture & Benefits

• Fully remote work policy with flexible working hours.
• International working environment with a low-hierarchy structure.
• Fast-growing environment with intellectually challenging work and a significant impact on client success and scalability.