Application Support Engineer (Salesforce)

Location: Manila, Philippines; based at the Manila office

Company

hirify.global is a global professional services company delivering technology, cloud, data, AI, operations, and industry solutions to organizations worldwide.

What you will do

• Investigate and resolve issues across multiple components of critical business systems.
• Analyze system behavior, monitor performance, and proactively identify potential issues.
• Collaborate with cross-functional teams to gather information and provide timely resolutions.
• Document findings and solutions for the knowledge base.
• Contribute to process improvements that enhance system stability and efficiency.
• Participate actively in team discussions, provide solutions, and work independently toward subject-matter expertise.

Requirements

• At least 2 years of experience in Salesforce Development is required.
• Expert proficiency in Salesforce Development is required.
• Strong understanding of Salesforce platform architecture and customization capabilities.
• Experience with Apex programming, Visualforce pages, and Lightning components.
• Familiarity with Salesforce integrations using REST and SOAP APIs.
• Knowledge of debugging tools and techniques for diagnosing and resolving complex issues.
• Ability to optimize Salesforce configurations to improve performance and user experience.

Culture & Benefits

• Full-time position based at the Manila office.
• Work involves collaboration with cross-functional teams and continuous improvement of business system reliability.
• Equal employment opportunity is provided without discrimination based on protected personal characteristics.