SAP Learning Enablement Analyst (WalkMe)

Location: Makati, Philippines — hybrid

Company

hirify.global is hiring for a role focused on SAP learning enablement and WalkMe digital adoption solutions.

What you will do

• Design, build, test, publish, and maintain WalkMe content, including Smart Walk-Thrus, SmartTips, Launchers, and ShoutOuts.
• Translate business process changes and user needs into scalable, task-focused in-application learning experiences.
• Analyze user journeys, workflows, adoption data, completion, engagement, and friction points to improve guidance.
• Configure audience segmentation, rules, triggers, and content behavior across supported enterprise applications.
• Coordinate content updates with application releases and process changes while maintaining governance, documentation, and lifecycle management.
• Consult with business, product, change, subject matter, and learning stakeholders on digital adoption practices.

Requirements

• Bachelor’s degree in Learning and Development, Instructional Design, Information Systems, Communications, Business, or a related field, or equivalent practical experience.
• Hands-on experience developing digital adoption or in-application learning content; practical WalkMe experience is strongly preferred.
• Experience translating business processes and user needs into step-by-step guidance, performance support, or learning solutions.
• Strong analytical and problem-solving skills, including troubleshooting content behavior and identifying user-experience friction.
• Strong written communication and content-design skills with attention to plain language, consistency, and detail.
• Ability to collaborate with technical and non-technical stakeholders and manage multiple deliverables through changing release cycles.
• Comfort working with web-based enterprise applications and learning basic HTML, CSS, browser, selector, and application concepts for configuration and troubleshooting.

Nice to have

• WalkMe Builder experience covering solution design, segmentation, rules, testing, publishing, and maintenance.
• Experience with WalkMe Insights or comparable digital adoption analytics.
• Experience supporting enterprise transformation, ERP, HR, finance, procurement, or other large-scale business application rollouts.
• Experience with change management, instructional design, performance support, or adult learning methodologies.
• WalkMe certification or formal training.
• Experience supporting globally distributed teams across time zones.
• Learning agility, consulting mindset, ownership, and strong stakeholder management.

Culture & Benefits

• Hybrid work arrangement in Makati.
• Cross-functional collaboration with business, product, change, subject matter, and learning stakeholders.
• Work includes ownership of digital adoption solutions through their full lifecycle.