Technical Delivery Manager (Salesforce Commerce Cloud)

Location: Remote within Canada; applicants accepted only from Ontario and Québec. Based in Toronto or Montreal.

Salary: 100,000–140,000 CAD annually, depending on experience and location.

Company

hirify.global is an experience innovation company that combines data, AI, creativity, and technology to deliver digital transformation and customer experiences for leading brands.

What you will do

• Lead complex e-commerce projects and Salesforce Commerce Cloud platform rollouts across international markets.
• Manage scope, timelines, dependencies, risks, milestones, and delivery commitments across teams and program increments.
• Track features and prepare for PI Planning within the SAFe delivery framework, collaborating with Product Owners, Scrum Masters, and delivery teams.
• Drive delivery across web performance, platform security, test automation, platform stability, and operational efficiency.
• Manage external partners and system integrators, ensuring quality and timely execution.
• Align business, technical, and vendor stakeholders while clarifying ownership and resolving delivery issues.

Requirements

• At least 6 years of experience as a Delivery Manager, Technical Project Manager, or in a similar role within a complex, multi-team technology environment.
• Strong e-commerce delivery experience with mandatory hands-on exposure to Salesforce Commerce Cloud (SFCC).
• Strong project management discipline and technical understanding sufficient to engage with engineers, architects, and technical leads.
• Experience with Agile and SAFe delivery, including PI Planning and feature-level tracking.
• Familiarity with web performance, platform security, test automation, and continuous improvement.
• Experience managing external partners and system integrators.
• Ability to track dependencies, risks, milestones, and commitments across multiple teams and markets.
• Excellent communication, organizational, and problem-solving skills, including the ability to structure complex or ambiguous situations.
• Ability to work independently and proactively drive follow-up, alignment, and issue resolution across time zones.
• For Québec-based candidates, fluency in English is required for collaboration with teams across the Americas and occasionally Europe.

Nice to have

• Knowledge of the broader Salesforce ecosystem, including Service Cloud, Marketing Cloud, CRM, or clienteling platforms.
• Experience in retail, luxury, omnichannel, CRM, clienteling, or e-commerce.
• Experience with international multi-market rollouts.
• Familiarity with Jira, Confluence, Smartsheet, Microsoft Project, PowerPoint, or Excel.
• Experience with release management, UAT coordination, and production deployment planning.
• Hands-on interest in automation and AI-assisted delivery practices.

Culture & Benefits

• Full-time remote work within Canada, with a culture focused on creativity, diversity, autonomy, collaboration, and continuous learning.
• Comprehensive insurance, disability coverage, virtual healthcare, employee and family assistance, and mental health support after three months of continuous service.
• $500 personal spending account and RRSP/DPSP retirement matching of up to 4%.
• Flexible vacation, winter holiday closure, flexible scheduling, and a $30 monthly personal technology reimbursement.

Hiring process

• The Talent Acquisition team reviews applications and contacts candidates whose skills and experience align with the role.
• Submit a CV covering relevant experience and expertise; age, gender, marital status, and a headshot are not required.
• Reasonable interview accommodations can be requested in the application or through the Talent Partner.