Delivery Manager (Web & Mobile)

Location: Hybrid, with work from the downtown Toronto office 3 days per week. Applicants must be authorized to work in Canada, excluding Quebec; work permit sponsorship is not available.

Salary: CAD 99,000–123,000 per year

Company

A global webnovel and storytelling platform connecting writers and readers through community and technology, reaching approximately 155 million monthly active users across its ecosystem.

What you will do

• Plan and deliver web and mobile product experiences from roadmap through release.
• Create clarity around priorities, outcomes, responsibilities, and team commitments.
• Partner with Product, Engineering, Design, QA, and stakeholders to maintain alignment.
• Lead roadmapping, sprint planning, standups, and other delivery practices.
• Manage dependencies, clear blockers, identify risks early, and keep delivery moving as priorities evolve.
• Review technical documentation, adapt processes, and contribute hands-on wherever needed.

Requirements

• 3+ years of experience delivering digital products across web and mobile.
• Experience working within Agile frameworks such as Scrum or Kanban on product teams.
• Experience with Jira, Confluence, or similar delivery and documentation tools.
• Proactive, detail-oriented, and able to anticipate challenges several steps ahead.
• Proven ability to clear blockers, manage dependencies, and keep teams aligned as priorities evolve.
• Strong emotional intelligence and effective collaboration with cross-functional partners and stakeholders.
• Comfort with ambiguity and flexible Agile practices, including creating or adapting processes.
• Highly organized, with a strong command of delivery tools and practices.
• Must be authorized to work in Canada, excluding Quebec.

Nice to have

• Ability to navigate technical conversations confidently with Engineering, Product, and Design.
• Experience delivering consumer-facing products at scale, especially apps with large, engaged communities.
• Experience coordinating work across distributed teams or multiple time zones.

Culture & Benefits

• Hybrid work with collaboration in the Toronto office and productive work from home.
• Career development, mentorship, and learning support.
• Health, vision, and dental benefits, plus an annual health and wellness account.
• RRSP contributions in Canada, generous vacation, and maternity/parental leave top-up.
• Gym membership discounts, winter shutdown, and the ability to work from almost anywhere in the world for part of the year.
• Autonomous, collaborative, respectful, and diversity-focused working environment.

Hiring process

• Interviews are conducted remotely using third-party software such as Google Meet and Zoom.
• Accessibility accommodations are available on request throughout the selection process.