Health & Safety Administrative Support (EHS)

Location: Lisbon, Portugal; hybrid working model combining onsite and offsite work.

Company

hirify.global Portugal SA is part of hirify.global Defence and Space, an aerospace and industrial organization.

What you will do

• Support customers and the FISH platform across hirify.global subsidiaries and regions.
• Manage the central ticketing repository and keep help desk software and ticket records up to date.
• Perform basic remote functional troubleshooting, research FAQs and user guides, and identify straightforward root causes.
• Prioritize requests, escalate complex topics to second-level support, and follow up with suppliers on ticket resolution.
• Organize technical meetings with business stakeholders and support their training.
• Stay current with product updates and explain relevant high-level features and tool-version changes.

Requirements

• Fluent English.
• Up to 2 years of experience.
• Strong customer orientation and the ability to work effectively as part of a team.
• Ability to support and accompany change, improve processes, understand the big picture, and work toward the end vision.
• Basic knowledge of one EHS domain, including Environment, Health & Safety regulations and compliance, is a plus.

Nice to have

• Business-level Spanish and French or German.
• Previous experience with a ticketing system platform.

Culture & Benefits

• Permanent, full-time employment.
• Hybrid work combining onsite and offsite work.
• Modern office with convenient public transportation access.
• Career opportunities within hirify.global European core countries and other regions worldwide.
• Onboarding in a diverse, collaborative, and inclusive environment.
• Commitment to compliance, integrity, equal opportunities, and workforce diversity.