Product Manager, AI

Location: Remote; candidates must reside in the U.S. and be authorized to work in the U.S.

Company

hirify.global provides Meevo, a HIPAA-compliant business management SaaS platform for salons, spas, and med spas.

What you will do

• Identify manual work across scheduling, service menus, commissions, retail inventory, and rebooking, and turn it into agent-first capabilities with measurable ROI.
• Use customer feedback, usage data, and market evidence to prioritize product direction and define Product Intents and Pod Briefs.
• Stay current on LLMs, agentic frameworks, retrieval-augmented generation, and tool use; prototype with Claude and iterate rapidly with engineering.
• Work directly with salon and spa owners, managers, and front-desk staff, and run weekly customer and stakeholder feedback sessions.
• Measure outcomes including time saved, fewer no-shows and cancellations, chair utilization, retention, adoption, and protected retail margin.
• Coordinate UAT, pilots, documentation, product marketing, customer success, sales, education, and other stakeholders through launch.

Requirements

• 5+ years of product management experience, including at least 2 years shipping AI/ML-powered products to production.
• Experience in a vertical SaaS business management platform, including hands-on work with integrated payments.
• Agent-first problem framing and sufficient technical depth to participate in architecture discussions.
• Builder mentality: co-create with engineers, prototype, ship continuously, make decisions with imperfect evidence, and own outcomes.
• Ability to quickly learn how salons and spas operate without a lengthy ramp-up.
• Clear communication with front-desk staff, executives, and investors.
• Experience defining and tracking business metrics such as retention, utilization, adoption, and revenue.
• Must reside in the U.S. and be authorized to work in the U.S.; the employer participates in E-Verify and verifies Form I-9 information.

Nice to have

• Experience serving salons, spas, wellness, hospitality, or other appointment-based businesses, ideally in vertical SaaS.
• Hands-on shipped work with LLMs, agentic systems, RAG, or AI workflow automation.
• Experience at a growth-stage or PE-backed SaaS company transitioning from traditional software to AI-native products.
• Understanding of API-first, cloud-native architecture and its impact on delivery speed.

Culture & Benefits

• Remote workplace with a culture centered on innovation, disruption, empowerment, creativity, integrity, and professional development.
• Three weeks of PTO accruing from the first day, ten paid holidays, five paid sick days, and one personal day.
• Subsidized medical, dental, and vision plans, plus fully covered life, AD&D, and long-term disability insurance.
• 401(k) Safe Harbor plan with a 100% match on up to 4% of contributions.
• Unlimited access to Udemy courses for learning and development.