EDR Systems Engineer II (Endpoint Security)

Location: Costa Rica (Remote); Roble Corporate Center, San Jose, Costa Rica.

Company

hirify.global provides a distributed cloud, edge, content delivery, cybersecurity, and AI platform that helps organizations improve performance and protect digital experiences.

What you will do

• Administer endpoint and unified endpoint management solutions across Windows, macOS, Ubuntu, and potentially iOS, iPadOS, and Android.
• Manage endpoint security and EDR platforms, including CrowdStrike, to maintain protection and operational efficiency.
• Manage browser functionality and security through extensions and agents across multiple platforms.
• Develop PowerShell, Python, Bash, and other scripts to support software deployment and packaging.
• Enforce Data Loss Prevention and Endpoint Privileged Management within a zero-trust model.
• Manage and troubleshoot virtual machines running on Windows and Ubuntu.

Requirements

• 5+ years of experience in engineering, administration, or UEM systems, including platforms such as KACE, JAMF, SCCM, Workspace One, or Intune, plus a high school diploma or bachelor's degree in a related field.
• 2–3 years of experience with EDR and DLP security systems or related platforms such as CrowdStrike or Proofpoint.
• Hands-on expertise with Windows, macOS, and Ubuntu, including comprehensive support for these operating systems.
• Hands-on expertise in scripting and packaging implementation for macOS, Windows, and Ubuntu.
• Experience writing technical documentation and procedural materials for multiple audiences, including SOPs, architectural guides, administration guides, and support guides.
• Experience managing and troubleshooting virtual machines on Windows and Ubuntu.

Culture & Benefits

• Collaborative Enterprise Client Engineering environment focused on improving productivity and security while reducing costs, downtime, and repetitive processes.
• Benefits support health, well-being, finances, and life beyond work.
• FlexBase supports working from home, from an office, or through a combination of both according to the job's needs.