RSA Archer Implementation Consultant (GRC)

Location: Remote in Romania

Company

hirify.global is a technology company headquartered in Cluj-Napoca that delivers digital evolution, software development, and managed services for major brands across retail, manufacturing, finance, and banking.

What you will do

• Provide ongoing application support, maintenance, monitoring, and operational checks for the RSA Archer IRM platform.
• Investigate, troubleshoot, resolve, and escalate incidents, technical issues, and user-reported problems through L1/L2 support processes.
• Configure and maintain Archer applications, workflows, dashboards, reports, and data feeds.
• Assist with minor enhancements, configuration changes, testing, regression testing, UAT, and validation of platform improvements.
• Maintain technical documentation, SOPs, and support guidelines while collaborating with technical teams and business stakeholders.
• Participate in knowledge transfer, handover sessions, and on-the-job training before progressively taking ownership of support activities.

Requirements

• Bachelor’s degree in a technical discipline or equivalent practical experience.
• 2–4 years of experience in RSA Archer development, configuration, administration, or application support.
• Hands-on experience with RSA Archer applications, workflows, dashboards, reports, and related platform components.
• Understanding of application support processes, including incident management, troubleshooting, and issue resolution.
• Familiarity with system monitoring, operational maintenance, and application stability practices.
• Basic understanding of Governance, Risk, and Compliance concepts.
• Familiarity with Archer data feeds, integrations, APIs, web services, or SQL.
• Strong analytical and problem-solving skills, with the ability to investigate and resolve technical issues independently on routine activities and collaborate with senior colleagues on complex issues.
• Good English communication skills.

Nice to have

• Archer Certified Specialist or other relevant Archer certifications.
• Experience supporting applications in insurance, financial services, or other regulated industries.
• Familiarity with ITIL processes and IT service management tools.
• Experience with Archer integrations and data feed troubleshooting.

Culture & Benefits

• Holistic wellbeing program covering physical, emotional, social, and work-life wellbeing.
• Medical benefits, gym support, personalised fitness options, team events, and a Healthy Habits Club.
• Flexible work-life arrangements designed around individual needs.
• Community activities and connection in a hybrid working environment.