Payroll Implementation Manager (UK Payroll)

Location: Remote-first, United Kingdom

Company

HR technology company providing a data-driven platform that helps mid-size and multinational businesses manage, engage, develop, and retain employees.

What you will do

• Own customer migrations from previous payroll systems through discovery, planning, configuration, data migration, training, and go-live.
• Manage multiple implementation projects, including milestones, responsibilities, scope, timelines, risks, and stakeholder communication.
• Translate customer payroll requirements into effective system and payroll configurations.
• Validate and reconcile payroll data, investigate discrepancies, and process or coordinate the first live payroll.
• Guide customers through HMRC and HRIS integrations and deliver practical product training.
• Collaborate with Sales, Customer Success, Payroll Specialists, Product, Engineering, Support, and CX while improving implementation processes.

Requirements

• Strong end-to-end UK payroll experience covering tax calculations, statutory payments, pensions, and current payroll legislation.
• Experience in payroll implementation or onboarding, moving customers to a new platform and meeting go-live deadlines.
• Experience managing multiple customers and competing deadlines simultaneously.
• In-depth knowledge of payroll reconciliations, parallel runs, and data migrations, with numerical confidence and strong attention to detail.
• Knowledge of payroll system builds and configuration, including translating customer requirements into system setup.
• Experience guiding customers through integrations and delivering clear, practical training.
• Strong project management and organisational skills covering planning, scope management, risk identification, and escalation.
• Excellent customer-facing and internal communication, problem-solving, ownership, collaboration, and adaptability.

Nice to have

• Experience in a SaaS or payroll technology business.
• Experience collaborating with Product and Engineering on customer issues and delivery improvements.
• Familiarity with Salesforce.

Culture & Benefits

• Permanent, full-time, remote-first work for the UK-based role.
• Temporary work from anywhere in the world for up to two months after six months of employment.
• Share options, benefits cash allowance, home-work allowance, and pension auto-enrolment from day one.
• Quarterly company-wide long weekends, two annual social impact days, birthday leave, and local and virtual social events.