Operations Specialist (E-commerce Logistics)

TL;DR

Operations Specialist (E-commerce Logistics): Supporting daily operations and improving delivery performance for a premium D2C brand in the home & lifestyle sector with an accent on e-commerce logistics and retail fulfillment. Focus on tracking inventory, resolving fulfillment issues, and contributing to operational improvements.

Location: Fully remote, based in EMEA

Company

Small team supporting a premium D2C brand in the home & lifestyle sector.

What you will do

• Track inventory and manage order flow across Shopify and 3PLs
• Resolve fulfillment issues and coordinate with support and warehouse teams
• Maintain SOPs and ensure accurate documentation for internal tools
• Contribute to operational improvements and product/packaging rollouts
• Support planning for product drops and seasonal peak logistics

Requirements

• 2–4 years experience in e-commerce logistics or retail operations
• Familiar with 3PL dashboards, Shopify backend, or shipping platforms
• Highly organized and proactive in day-to-day coordination
• Based in EMEA and fluent in English
• Bonus: experience with SKUs, packaging changes, or EU-wide shipping flows

Nice to have

• Experience with SKUs, packaging changes, or EU-wide shipping flows

Culture & Benefits

• Be a core part of a high-performing ops setup with direct impact
• Work across logistics, product, and support in a low-hierarchy culture
• Help scale a system used by thousands of customers each month
• Join a calm, no-nonsense team with clear goals and room for ownership

Hiring process

• Apply via hirify.global and mention your preferred setup
• Short intro call if your background fits