Senior Social Media Project Manager

Location: San José, Costa Rica — hybrid, with teams in the office an average of four days per week.

Company

hirify.global is a global creative company within WPP, spanning 55+ markets and known for innovative brand experience, customer experience, and commerce work.

What you will do

• Serve as a daily client-facing partner to brand teams — managing expectations, presenting creative assets, and translating objectives into clear briefs.
• Lead the end-to-end lifecycle of organic and paid social content for TikTok and Meta (Instagram, Facebook), including content creation, community management, and deployment.
• Act as the operational hub for real-time social activities, managing time-sensitive feedback and rapid-turnaround reactive content.
• Own project-level financials: budgets, billing, invoices, burn rates, scoping, estimations, and SOW development.
• Leverage AI tools to streamline delivery and automate workflows.
• Maintain rigorous tracking — timelines, status sheets, dependencies — and craft presentation decks and reports for leadership and client stakeholders.

Requirements

• 5+ years of digital, social, and/or creative project management experience in a PMO or delivery management role.
• Strong, direct experience in a fast-paced creative or digital agency: managing multiple brands/projects under tight deadlines, working within multidisciplinary teams, and collaborating side-by-side with Account Management.
• Solid background managing programs for CPG brands, with a strong grasp of social content requirements, platform guidelines (TikTok and Meta), and production workflows.
• Native or professional-level English mastery (written and spoken) is mandatory — confident leading client presentations, negotiating deadlines, and writing professional client communications in English.
• Familiarity with Agile methodologies in fast-turnaround creative production, including hands-on experience facilitating Program Increment (PI) planning or large-scale syncs.
• Deep hands-on experience with Monday.com (or comparable tools like Jira, Smartsheet, Workfront, or Proof HQ) to map dependencies, assign ownership, and maintain real-time status visibility.
• Active interest in leveraging AI tools to enhance project delivery.

Culture & Benefits

• Hybrid approach: teams are in the office an average of four days a week; accommodations and flexibility can be discussed during the interview process.
• Equal opportunity employer committed to diversity and inclusion.
• Reasonable accommodations available for applicants with disabilities upon request.