Product Marketing Operations Manager (AI)

Location: Remote in Germany, Ireland, Spain, Sweden, or the UK. In-person onboarding is expected.

Base compensation in Germany: EUR 78,336–94,003, plus RSUs.

Company

hirify.global develops Grafana Cloud, a managed observability platform built on open source and open standards, used by more than 10,000 organizations.

What you will do

• Drive cross-functional initiatives across Product, Marketing, GTM, Enablement, and field teams, including follow-ups, task tracking, and shared priorities.
• Track product marketing metrics for content, enablement sessions, and launches, and report performance weekly.
• Experiment with AI workflows and tools, prototype scripts, define evaluation criteria, and collaborate with software engineers to turn promising ideas into production tools.
• Maintain core decks, positioning content, enablement sessions, and the shared product knowledge base.
• Support sellers by keeping collateral accurate, current, discoverable, and usable.

Requirements

• 2+ years of experience in operations, analytics, enablement, or technical support within a Product or Marketing organization at a software company.
• Strong analytical judgment, including using AI and other tools to extract and validate data and convert it into recommendations.
• Experience with AI agents, including building reusable skills and automated workflows.
• Ability to assess AI output quality and codify judgment in evaluations.
• Ability to understand software products and explain their value to SREs and platform engineers, including how observability products support their work.
• Ability to build dashboards and pages in Grafana or learn quickly.
• Strong project management, organizational, verbal, written communication, and presentation skills.

Nice to have

• Bias to action and experience building, testing, and shipping without waiting for permission.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Adaptability, flexibility, emotional intelligence, and strong interpersonal skills.

Culture & Benefits

• 100% remote work with a global culture and team members across 40+ countries.
• Transparent communication, high trust, autonomy, and an innovation-driven environment.
• Career growth pathways and approachable, visible leadership.
• 30 days of annual leave, including 3 Grafana Shutdown Days, subject to local legislation.
• In-person onboarding and RSUs for all team members.