Implementation Manager (Healthcare)

Location: USA Remote - Nashville, TN 37203; fully remote with up to 40% travel. Resource centers are available in Nashville, TN and San Diego, CA for team members within commuting distance.

Salary: $70,352–$80,000 per year

Company

hirify.global provides learning, clinical development, credentialing, scheduling, and other healthcare workforce software solutions.

What you will do

• Develop implementation project plans, scopes of work, schedules, and transition plans for multiple clients.
• Manage software implementation projects and the resources required for technical services, training, and project management commitments.
• Coordinate data transfer, hardware recommendations, software installation, and other technical services between clients and hirify.global.
• Identify software functionality that supports client business objectives and ensure effective training programs are planned and executed.
• Maintain meeting minutes, project schedules, status updates, acceptance documentation, and other implementation records.
• Escalate delays, resource needs, project concerns, and issues to managers, sponsors, stakeholders, and project teams.

Requirements

• Bachelor’s degree in a related discipline.
• 2+ years of experience leading software implementation projects; healthcare experience is highly desirable.
• Experience with Salesforce.
• Experience with Microsoft programs including MS Project, Word, Outlook, Excel, SharePoint, and PowerPoint.
• Experience with web conferencing software.
• Excellent oral and written communication, project management, organization, task management, documentation, interpersonal, and relationship management skills.
• Ability to meet deadlines, manage multiple tasks and client relationships simultaneously, track details, work with diverse teams, and influence others to achieve desired results.
• Ability to lead discussions with client decision-makers, end users, and IT professionals with professional poise.
• Ability to travel 40% of the time. The role also requires extensive phone and computer usage and the ability to lift up to 20 lbs.

Nice to have

• PMP certification.

Culture & Benefits

• Mission-oriented work focused on healthcare quality, innovation, and patient care.
• Values-forward, diverse, inclusive, and collaborative work environment with career growth and continuous learning opportunities.
• Work-from-home flexibility, paid time off, parental leave, and volunteer time off.
• Medical, dental, vision, life, disability, medical bridge, critical illness, accident, identity protection, legal protection, and pet insurance.
• 401k and Roth plans, flexible spending and health savings accounts, fitness reimbursement, wellness workshops, and an employee assistance program.