Training Specialist (Healthcare Software)

Location: USA Remote, Nashville, TN 37203; the role includes virtual and onsite training, 25–60% travel, and overnight stays as needed.

Salary: $61,712–$80,000 per year.

Company

hirify.global provides learning, clinical development, credentialing, and scheduling software solutions for healthcare organizations.

What you will do

• Deliver product-focused virtual and onsite training to customers and hirify.global employees.
• Design learner-centered training using adult learning principles and instructional design best practices.
• Review and maintain training content in line with product releases, process changes, and learner needs.
• Track attendance, training activity, records, and feedback to improve delivery and content.
• Collaborate with Sales, Implementations, Customer Success, and other teams to align training with customer needs and timelines.
• Conduct product demonstrations, support sales activities, and coach new training team members when requested.

Requirements

• Bachelor’s degree in nursing, education, instructional design, communications, business, biology, healthcare, or a related field preferred; equivalent education and experience may be considered.
• Experience in software training, customer education, clinical education, instructional design, or a related training role.
• Professional verbal and written communication skills with strong presentation and facilitation abilities across virtual, onsite, individual, and group settings.
• Proficiency with Microsoft Office and Learning Management System platforms; working knowledge of Salesforce or a similar CRM.
• Working knowledge of adult learning theory and instructional design principles.
• Ability to analyze training needs, define learning solutions, work independently, apply critical thinking, and continuously improve training programs.
• Ability to build relationships with customers and internal stakeholders, collaborate cross-functionally, and support the onboarding and development of training team members.
• Technical acumen and willingness to learn hirify.global platforms and products at administrator and end-user levels, with ongoing learning to maintain competence.
• Willingness to travel 25–60%, including overnight stays as needed.
• Customer-centric results orientation, integrity, professionalism, accountability, adaptability, planning, organization, work ethic, customer service, facilitation, and continuous improvement.

Nice to have

• Registered Nurse credential for roles supporting clinical solutions; other relevant clinical or healthcare experience may be considered.
• Experience in the healthcare industry, including clinical education or staff development.
• Previous experience administering an LMS and using Salesforce or a similar CRM platform.

Culture & Benefits

• Mission-oriented work focused on improving healthcare quality and patient care.
• Work-from-home flexibility, with hybrid collaboration and resource centers in Nashville and San Diego for team members within commuting distance.
• Medical, dental, and vision insurance; life, disability, medical bridge, critical illness, accident, identity, legal, and pet insurance.
• Paid time off, parental leave, 401(k) and Roth plans, flexible spending and health savings accounts.
• Fitness reimbursement, wellness workshops, employee assistance, volunteer time off, and continuous learning and career growth opportunities.
• Collaborative, diverse, and inclusive work environment with company-sponsored onsite social events.

Hiring process

• Apply for requisition #48592 through hirify.global’s legitimate recruitment channels.
• hirify.global will not request fees, equipment purchases, banking information, or sensitive personal information outside its secure hiring and onboarding process.