Senior Finance Administrator (Credit Control)

Location: London, campus based; regular campus attendance required

Salary: £35,000–£38,000 per year

Company

hirify.global is an independent higher education provider offering flexible and inclusive learning across multiple London campuses.

What you will do

• Lead day-to-day credit control and tuition fee collection for domestic and international students.
• Line-manage Finance Administrators, allocate caseloads, set priorities, provide training, and monitor performance.
• Manage overdue fees, deposits, delayed funding, failed payment arrangements, disputed charges, and other escalated cases.
• Lead payment recovery through email, telephone, and face-to-face communication, while agreeing and monitoring payment arrangements.
• Monitor aged debt, collection performance, unresolved cases, account records, reconciliations, and management reporting.
• Work with Student Finance Operations, Finance, Registry, Admissions, Enrolment, and Student Support to resolve account issues and improve collection processes.

Requirements

• Experience in credit control, accounts receivable, student finance, or related financial administration.
• Experience supervising, training, or coordinating staff and managing team workloads.
• Strong Excel skills and confidence using finance, CRM, and student record systems.
• Strong written and verbal communication, negotiation, and conflict-resolution skills, including sensitive face-to-face discussions.
• Ability to prioritise risk, make balanced decisions, escalate appropriately, and maintain accurate records under pressure.
• Ability to handle student and financial information confidentially and comply with data protection, finance, student funding, and institutional requirements.
• Regular campus attendance and direct engagement with students and colleagues are required.
• Full-time commitment of 40 hours per week on a 12-month fixed-term contract.

Nice to have

• Experience with Sage Intacct and Unit-e.
• Experience in higher education, further education, or another student-facing environment.
• Relevant finance, accounting, business, or professional qualification, or equivalent practical experience.

Culture & Benefits

• Health benefits, life assurance, and employee assistance support with 24/7 GP access.
• Salary sacrifice schemes covering pension, cars, and cycle to work.
• Annual leave benefits including holiday purchase, additional Christmas leave, and carry-over leave.
• Employee discounts for gyms, shopping, and cinema.
• Some benefits are subject to successful completion of probation.

Hiring process

• Successful applicants must complete pre-employment checks including a criminal records check, two references, ID and Right to Work verification, and education confirmation.
• Selection is based on skills, qualifications, and experience relevant to the role.