AI Product Analyst

Location: London, with hybrid working requiring 2 days per week in the Osterley office.

Company

hirify.global develops and delivers broadband, broadcast, streaming, mobile and connected TV products and content across European markets.

What you will do

• Develop and deliver MIAS and wider Content AI product priorities with the Senior AI Product Manager.
• Engage customers and stakeholders to identify problems, workflows and opportunities, translating needs into use cases, requirements, hypotheses and success criteria.
• Plan and execute AI experiments, prototypes and proofs of concept with Innovation AI Engineers and coordinate customers, product and engineering teams.
• Design repeatable evaluation frameworks and benchmark datasets for AI products, models and vendors.
• Assess accuracy, reliability, consistency, latency, cost and business value using measures such as precision, recall, error rates and human agreement.
• Present findings and recommendations to technical and non-technical audiences and partner with product, innovation, engineering, operations, commercial and governance teams.

Requirements

• Translate business needs into clear product opportunities, experiments and success criteria.
• Work comfortably in an experimental environment where requirements and solutions evolve quickly.
• Analyse qualitative and quantitative results and communicate uncertainty.
• Work confidently with customers, engineers, subject matter experts and senior stakeholders.
• Explain technical concepts and findings clearly in business language.
• Challenge assumptions constructively and use evidence to influence decisions.

Nice to have

• Experience in product management, product analysis, innovation, experimentation or a related role.
• Experience evaluating AI, machine-learning or data-driven products, or comparable experimentation or analytics experience.
• Knowledge of AI evaluation concepts including accuracy, precision, recall, hallucination, consistency, human agreement and bias.
• Experience with spreadsheets, visualisation platforms, SQL, notebooks or equivalent analytical tools.
• Experience in media, broadcast, content operations, streaming or digital products.
• Experience with generative, multimodal or agentic AI; prototypes, proofs of concept, human-in-the-loop evaluation, responsible AI or model governance.
• Experience benchmarking AI models or vendors.

Culture & Benefits

• Hybrid work with 2 office days per week in Osterley, combining home and office working.
• Pension package, private healthcare and discounted mobile and broadband services.
• Discounted hirify.global Q and hirify.global Glass products and access to hirify.global VIP rewards and experiences.
• Inclusive workplace focused on diversity, community contribution and sustainability.
• Successful applicants must complete a criminal record check; an offer may be withdrawn depending on the role and the nature of any convictions.