Senior Fulfillment Associate (Logistics)

Location: On-site in Beijing, China

Company

hirify.global is hiring for a fulfillment operations role focused on order processing, logistics, inventory, and customer service.

What you will do

• Solve complex order processing and fulfillment issues.
• Optimize logistics and shipping processes while coordinating with vendors for timely delivery.
• Oversee inventory management, accuracy, operational records, and documentation.
• Develop and implement demand planning strategies.
• Resolve complex customer service issues and drive operational process improvements.
• Support data-driven cost and efficiency decisions while mentoring junior team members on specialized tasks.

Requirements

• Proficiency in complex operational problem-solving and fulfillment execution.
• Experience optimizing logistics and shipping processes.
• Expertise in vendor coordination and negotiation.
• Advanced inventory management and detailed inventory analysis skills.
• Proficiency in maintaining and improving operational documentation and records.
• Skills in developing and implementing demand planning strategies.
• Ability to resolve complex customer service issues and communicate sensitive or important information.
• Ability to negotiate with senior stakeholders in other departments and outside organizations.
• Ability to mentor and support junior team members; may coordinate others but is not a supervisor.

Culture & Benefits

• Full-time, on-site employment in Beijing, China.
• Participation in an interview process that includes in-person interviews and may require appearing on-site at a hirify.global office.
• AI-generated responses or third-party support during interviews may result in disqualification.

Hiring process

• Participate in interviews without AI tools, external prompts, or third-party assistance.
• Remove virtual backgrounds and be prepared for in-person interviews.
• Applicants may be required to appear on-site at a hirify.global office.