Agent - Air Export Operations

Location: Chek Lap Kok, Hong Kong; onsite with rotating shifts including night shifts

Company

hirify.global is a Fortune 500 logistics company providing air and ocean freight forwarding, customs brokerage, warehousing, distribution, and integrated information solutions through a worldwide network.

What you will do

• Verify the accuracy and completeness of consignment instructions from shippers.
• Coordinate with Gateway and Warehouse teams to confirm load plans before airline cut-off times.
• Prepare house and airline air waybills and other shipping documents.
• Issue accurate invoices and complete consolidation settlements within required timeframes.
• Monitor flight departures, update systems daily, and respond professionally to inquiries from internal departments, customers, and overseas offices.
• Support 24/7 operations through rotating shifts and maintain skeleton staffing during exceptional conditions such as adverse weather.

Requirements

• Tertiary education graduate with an Associate Degree, Higher Diploma, or Bachelor's Degree.
• 1–2 years of experience in the freight forwarding industry; fresh graduates with less experience will also be considered.
• Strong interest in pursuing a long-term career in logistics solutions.
• Proficient PC knowledge and good communication skills.
• Ability to communicate in English, Cantonese, and Mandarin.
• Availability to work rotating shifts, including night shifts.

Culture & Benefits

• Full-time employment in the Air Services / Supply Chain department.
• Shift duties are supported with an allowance.
• Attractive remuneration package and career prospects are offered to the successful candidate.
• Equal opportunities employer with a smoke-free workplace.

Hiring process

• Submit a full resume through the “I'm interested” button and quote the reference on the application.
• Shortlisted candidates will be notified within 6 weeks.