Team Lead of AML & Risk Operations (Fintech)

Location: Vilnius or Kaunas, Lithuania. Hybrid work model with 2 office days recommended but not enforced; exact days are agreed with the team. Workation is available for up to 90 days per year, including up to 21 days working outside the EU.

Salary: €3,300–€4,200 gross per month.

Company

hirify.global is a Lithuanian product company operating a second-hand marketplace, shipping services, and hirify.global Pay, a secure payments business serving users across Europe.

What you will do

• Lead day-to-day AML and financial crime operations across licensed jurisdictions, including transaction monitoring, CDD, EDD, sanctions and PEP screening, adverse media reviews, and suspicious activity investigations.
• Ensure consistent execution of AML/CTF controls in line with FCA, EU AML Directive, Bank of Lithuania, internal policy, and jurisdiction-specific requirements.
• Manage, coach, and develop the AML & Risk Operations team through workload allocation, performance management, quality assurance, training, and SLA oversight.
• Act as the escalation point for complex, high-risk, and cross-border cases, documenting risk-based decisions and escalating to Compliance or MLROs when required.
• Oversee SAR/STR preparation, operational MI, KPIs, KRIs, quality outcomes, control-gap remediation, audits, and supervisory reviews.
• Partner with Compliance, Payments Legal, EDPA, Fraud, Member Support, and other teams to embed scalable financial crime controls into customer journeys, platform features, and product launches.

Requirements

• Practical AML or financial crime operations experience in a regulated fintech, payments, or marketplace environment.
• Strong understanding of AML/CTF rules and the ability to turn them into workable operational processes.
• Hands-on experience reviewing cases, resolving issues, and building operational structure.
• Experience building and leading small teams, setting standards, and scaling ways of working.
• Confidence making risk-based decisions, documenting judgement calls, and escalating appropriately.
• Comfort using MI and KPIs to improve quality and performance.
• Clear written and spoken English is required for communication with technical and non-technical stakeholders.

Nice to have

• Experience in early-stage or fast-scaling companies.
• Experience with multi-country operations, online marketplaces, or payments.
• Familiarity with modern AML tools.

Culture & Benefits

• Hybrid workplace with flexibility on office days and frequent team-building events.
• 25 working days of holiday, private health insurance, digital mental and emotional health support, and an Employee Assistance Program.
• Share options programme, individual annual learning budget, work equipment, and up to €540 for home workplace furniture.
• Monthly hirify.global shopping budget and dog-friendly offices; Vilnius offers a gym and in-house meals, while Kaunas offers a lunch allowance and weekly meals.
• Inclusive workplace with professional development support and tools required for work.