Senior Fraud Monitoring Specialist (Payment Fraud)

Location: Vilnius, Lithuania; hybrid work. Possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK for up to 90 days per year. Candidates are primarily expected to be located within the Baltics.

Gross salary: €2,900–€4,300 per month, depending on experience and competencies.

Company

hirify.global is a banking organization building a local banking champion across the Baltic region.

What you will do

• Monitor and investigate potentially fraudulent payment activity using alerts from anti-financial crime systems.
• Analyse customer information, transactions, and behavioural patterns using internal systems, public databases, and other sources.
• Identify suspicious activity, prepare investigation summaries, escalate cases, and independently handle complex and escalated fraud cases.
• Cooperate with internal teams and correspondent banks and contribute to fraud-related complaint handling.
• Recommend improvements to fraud processes, controls, systems, and products, and drive fraud management initiatives.
• Support, train, and mentor junior colleagues and newcomers.

Requirements

• Solid practical experience in payment fraud prevention, detection, or investigation within a bank, financial institution, or other regulated financial services environment.
• Strong knowledge of payment fraud typologies, investigation methods, and fraud risk indicators.
• Ability to independently assess complex cases, make risk-based decisions, and clearly justify investigation outcomes.
• Experience handling escalated cases and contributing to process, control, or quality improvements.
• Strong analytical skills, attention to detail, and ability to identify patterns across multiple transactions, customers, or cases.
• Ability to stay current with emerging fraud trends and industry practices.
• High responsibility, initiative, and commitment to quality.
• Native Lithuanian and fluent English, spoken and written.

Nice to have

• Experience and knowledge of card fraud.

Culture & Benefits

• Flexible working hours and hybrid work in an international, fast-moving environment.
• Additional vacation after one year, volunteer time off, and up to 30 fully paid calendar days annually for military training.
• Health insurance after the first three months in all three Baltic states, health days, and wellbeing resources.
• Internal and external training, LinkedIn Learning, workshops, conferences, and online learning.
• Special offers and pricing for Luminor products and services.
• Temporary position covering maternity leave, with opportunities to explore other career options across Luminor.

Hiring process

• Apply by November 20th with a CV in English and PDF format.