Implementation Consultant II (Property Management Software)

Location: Pasig, Philippines

Company

hirify.global provides software and professional services for multifamily property management, customer implementations, financial reporting, and operational workflows.

What you will do

• Lead end-to-end implementations for single-product and moderately complex multi-workstream customer engagements.
• Analyze customer requirements, gather documentation, and translate business needs into implementation activities and configuration decisions.
• Coordinate data conversion, setup, validation, training alignment, and activation readiness.
• Own project timelines, forecast activations, and maintain weekly backlog hygiene.
• Guide customers on best practices and align requested workflows with standard product capabilities.
• Monitor risks, dependencies, and scope changes; support testing, issue triage, resolution follow-up, and stakeholder communication.

Requirements

• Bachelor’s degree in Accounting, Business, Finance, or a related field, or equivalent relevant experience.
• Software and/or multifamily property management experience.
• Experience managing customer-facing projects, onboarding activities, or moderately complex implementations.
• Advanced knowledge of Microsoft Office and comfort working with implementation data and reporting outputs.
• Strong verbal and written communication, presentation, and customer meeting facilitation skills.
• Strong organizational, analytical, and time management skills in a fast-paced, deadline-driven environment.
• Ability to work independently, prioritize multiple deliverables, exercise sound judgment, and escalate issues appropriately.
• Customer service orientation and ability to work effectively with varied stakeholders and personalities.
• Flexibility, attention to detail, ability to adapt to shifting priorities, and willingness to work extended hours when required.
• Ability to perform the stated physical duties, operate a personal computer, communicate verbally, sit or stand for extended periods, and lift or move 10+ pounds when required.

Culture & Benefits

• Customer-facing role requiring collaboration with customers and internal cross-functional partners.
• Work is performed in a fast-paced, deadline-driven environment with shifting priorities.
• Extended hours may be required when needed to support implementation delivery.