Product Manager (SaaS)

Location: Remote

Company

hirify.global develops software products and solutions for laboratory information management in regulated industries.

What you will do

• Own the roadmap, priorities, requirements, user stories, acceptance criteria, and backlog for an assigned hirify.global product area.
• Guide an Agile engineering team through sprints and releases, make scope trade-offs, manage commitments, report status and risks, and participate in PI Planning.
• Conduct customer conversations and feedback sessions, monitor usage and competitors, and convert insights into prioritized backlog items.
• Coordinate release content, documentation, launch materials, demonstrations, and adoption activities with QA, Quality, Support, Services, Marketing, and Sales.
• Define success metrics, review adoption, usage, and customer satisfaction, and run beta and pilot programs before general release.
• Contribute customer, usage, and competitive inputs to annual and long-range planning while following quality and release processes.

Requirements

• Bachelor’s Degree in Business, Life Sciences, Engineering, or a related field, or an equivalent combination of education and work experience.
• At least 2 years of experience in software product management or product ownership, including at least one release taken from requirements through launch.
• Working knowledge of Agile delivery and backlog management, including writing requirements, user stories, and acceptance criteria.
• Experience participating in PI Planning in a scaled Agile environment, including preparing features and priorities and committing to the resulting plan.
• Experience with SaaS and preferably legacy software systems.
• Ability to use customer feedback and usage data to prioritize work and define success metrics.
• Ability to influence Engineering, Sales, Support, Services, and Quality without formal authority, with clear written and verbal communication for customers and internal stakeholders.
• Comfort using AI tools to draft specifications, synthesize feedback, and automate routine product work.

Nice to have

• Experience with laboratory information management systems or software in a highly regulated pharmaceutical, clinical, or forensics environment.
• Product management or product ownership certification, such as CSPO.

Culture & Benefits

• Remote work arrangement.
• Structured, first-principles thinking with plain communication and grounded opinions.
• Action-oriented product culture focused on shipping, measuring, iterating, and demonstrating results.
• Cross-functional collaboration across Engineering, Design, Sales, Customer Success, Marketing, and Renewals.
• Weekly customer and funnel feedback cadence connected directly to backlog prioritization.
• Equal Opportunity Employer committed to consideration without discrimination based on protected characteristics.