Strategic Operations Lead (AI/Commercial Real Estate)

Location: Remote, Washington DC Metro Area; requires travel to properties across the U.S. for up to 50% of the time.

Salary: $125K–$145K per year, plus equity.

Company

hirify.global is building AI-powered digital infrastructure for commercial real estate, helping property owners manage and monetize parking through automation, data, and agentic AI.

What you will do

• Own the operational and financial performance of a portfolio of U.S. parking facilities, including property-level P&Ls, budgets, forecasts, NOI, revenue, and operating expenses.
• Identify and lead revenue initiatives involving pricing, local partnerships, and cross-functional Sales and Marketing collaboration.
• Oversee day-to-day garage operations, including access systems, staffing, equipment, customer needs, vendors, and on-site partners.
• Visit and survey properties, gather feedback from on-site teams, monitor performance, and drive root-cause solutions for recurring issues.
• Serve as the primary point of contact for property management teams, lead monthly virtual business reviews, and own property-level escalations.
• Develop scalable playbooks, operational improvements, technology, and automation that improve efficiency and reliability across properties.

Requirements

• 5+ years of experience in operations, general management, commercial real estate, multi-site business management, or a similarly hands-on cross-functional role.
• Strong ability to analyze P&Ls, financial statements, budgets, and forecasts and turn data into practical business decisions.
• Operationally rigorous, detail-oriented, organized, proactive, resourceful, and comfortable identifying and solving problems before escalation.
• Commercial mindset focused on improving property performance, growing revenue, and operating efficiently while maintaining strong service quality.
• Strong relationship-building and communication skills, including the ability to build credibility with senior stakeholders and navigate difficult conversations.
• Systems-thinking approach with the ability to identify patterns, understand root causes, and prevent recurring issues across properties.
• Interest in software, automation, AI, and using technology to improve traditionally manual operations.
• Comfort working in a fast-moving environment with evolving priorities, undefined processes, ambiguity, and a need for creativity and initiative.
• Willingness and ability to travel up to 50% of the time to visit properties, meet stakeholders, and support operational initiatives.

Nice to have

• Experience in parking, mobility, hospitality, property operations, or other multi-location businesses; direct parking industry experience is not required.

Culture & Benefits

• High-ownership environment with autonomy, trust, and fast-moving decision-making.
• Medical, dental, and vision coverage.
• Unlimited paid time off.
• Conferences, certifications, and professional development support.
• Quarterly retreats, team outings, virtual hangouts, paid parental leave, and a 401(k) with company match.