Senior Instructional Designer, Training Design & Delivery (Healthcare)

Location: Hybrid role with a 3-day in-office requirement in either Chesterfield, Missouri or Pittsburgh, Pennsylvania; Monday-Friday, 9am-5pm ET.

Company

hirify.global is a healthcare technology company developing products such as BlinkRx and Quick Save to make prescription medications more accessible and affordable.

What you will do

• Lead the end-to-end instructional design process for complex learning projects.
• Develop curricula, training modules, e-learning courses, and blended learning programs.
• Create interactive learning content with modern authoring tools and translate complex technical or operational concepts into clear materials.
• Partner with subject matter experts to identify training needs and objectives.
• Manage multiple projects within scope, budget, and schedule, and develop assessments to measure learning outcomes and program effectiveness.
• Mentor junior instructional designers, share best practices, and promote continuous improvement.

Requirements

• CPLP certification or a bachelor's degree in Instructional Design, Learning Technologies, or a related field.
• 5+ years of experience in instructional design, learning development, or related roles, focused on digital and blended learning solutions.
• Advanced knowledge of Learning & Development concepts and theories, including Adult Learning, the ADDIE model, and ROI.
• Experience leading and executing large-scale learning projects.
• Proficiency with e-learning authoring tools such as Articulate 360, Adobe Captivate, or Camtasia.
• Experience with learning management systems and virtual learning platforms.
• Strong project management, organizational, written communication, and verbal communication skills.
• Proactive work ethic and comfort working in ambiguous, fast-paced environments.

Nice to have

• Knowledge of the healthcare, pharmaceutical, or contact center industry.
• Familiarity with data analytics tools for evaluating learning outcomes.

Culture & Benefits

• Collaborative, cross-functional environment focused on improving patient access and customer experience.
• Work is performed in a hybrid arrangement with three required office days per week.
• Equal opportunity workplace that values diversity.