External Communications Manager (AI)

Location: Hybrid, Chicago (Green St), Illinois, United States

Salary: $94,890.40–$140,000 per year; bonus and/or commission eligible.

Company

hirify.global provides an AI-powered cloud platform for the insurance and automotive ecosystem, serving insurers, repairers, automakers, part suppliers, and other industry participants.

What you will do

• Create press releases, media pitches, newsroom stories, bylined articles, Q&As, talking points, briefing materials, and social content for insurer, repairer, automaker, and consumer audiences.
• Execute communications plans for product launches, partnerships, events, research, and business milestones, including media lists, embargo coordination, launch-day plans, and approval workflows.
• Build relationships with insurance, collision repair, and automotive trade reporters; manage media inquiries, media lists, coverage tracking, and timely story opportunities.
• Develop thought leadership, speaking, social, briefing, and visibility content for executives and subject matter experts, and prepare them for interviews, speeches, panels, podcasts, and briefings.
• Own communications projects from planning through execution, coordinate the PR agency and internal stakeholders, and manage awards, speaking opportunities, deliverables, and schedules.
• Monitor media, competitors, and industry activity; support issues and crisis response; and use coverage, awards, share-of-voice, and message pull-through results to improve future communications.

Requirements

• 5–8 years of experience in communications, media relations, public relations, or a related field; experience in insurance, financial services, technology, or another highly regulated industry is strongly preferred.
• Exceptional writing and editing skills, including drafting original content, adapting to executive voices, and using AI thoughtfully while maintaining accuracy, originality, and quality.
• Strong news judgment and storytelling skills, including translating complex or technical information into clear, audience-appropriate communications.
• Experience supporting media relations, developing pitches, and building relationships with trade, business, or B2B reporters.
• Experience developing executive communications and visibility content, including thought leadership, speaking support, social content, and briefing materials.
• Strong project management skills and experience moving multiple workstreams from concept through execution in a collaborative, fast-moving environment.
• Sound judgment when handling sensitive, legal, regulatory, or reputational matters, including knowing when to seek input or escalate an issue.
• Bachelor’s degree in communications, public relations, journalism, marketing, or a related field, or equivalent professional experience.

Nice to have

• Experience communicating about technology, AI, software, or complex B2B products and topics.
• Experience extending earned media, research, executive appearances, and other communications moments across owned, social, and emerging channels.
• Experience supporting issues or crisis communications, including statements, media responses, and talking points under tight timelines.

Culture & Benefits

• Values include integrity, customer focus, innovation, inclusion and diversity, tenacity, and connection.
• Benefits include 401K match, paid time off, comprehensive health insurance, adoption assistance, tuition reimbursement, wellness programs, stock purchase plan options, and employee resource groups.
• Annual incentive plan performance bonus is available.
• CCC emphasizes inclusive collaboration, diverse perspectives, career development, and meaningful impact.

Hiring process

• A video interview is required. Interviews are transcribed and retained for review by CCC and its recruiters.
• Generative AI or automated assistance is not permitted during interviews unless explicitly allowed by the interview team for a specific exercise.