Credit Controller (Finance)

Location: Coventry, United Kingdom. Monday to Friday, 37.5 hours per week; eligible for virtual and flexible working.

Company

hirify.global develops and sells licensed pop-culture products and collectibles.

What you will do

• Own and maintain a mixed-currency EMEA ledger, including reconciliation, payment allocation, credit allocation, and chargeback or rebate processing.
• Reduce bad debt and debtor days by collecting current and overdue customer payments and taking payments by phone.
• Resolve daily customer queries, including invoice copies and proof-of-delivery requests, and issue weekly or monthly customer statements.
• Manage order releases while balancing credit risk with business growth, and upload invoices to customer portals and EDI systems where applicable.
• Liaise with Customer Services, Sales, and other internal stakeholders while updating systems, shared spreadsheets, the Promise Board, and ADR.
• Follow internal processes and SOX compliance controls while working autonomously on the ledger.

Requirements

• At least 2 years of experience in Credit Control; FMCG experience is preferred.
• Excellent IT skills, including intermediate Excel.
• Experience working with EDI and towards targets.
• Strong customer service, verbal and written communication, listening, and information-interpretation skills.
• Highly organised and proactive, with accuracy, attention to detail, prioritisation skills, and the ability to manage multiple deadlines.
• Prompt, adaptable, driven, ambitious, and able to support the team and challenge the status quo.
• Ability to work unsupervised and take ownership of a ledger.

Nice to have

• Experience with the Amazon Central Supplier system.
• Experience managing an EMEA ledger.
• Previous experience with SOX controls and procedures.

Culture & Benefits

• Full-time Monday-to-Friday schedule of 37.5 hours per week.
• Eligible for virtual working and flexible working.
• Equal opportunity employment with consideration for applicants regardless of race, colour, religion, gender, gender identity, sexual orientation, national origin, or disability status.