Associate Manager, Internal Communications

Location: IB Global Centre, Cardiff, United Kingdom; hybrid working with office presence required two days per week

Salary: £41,000–£43,000 per annum, depending on experience

Company

hirify.global provides educational services to more than 6,000 schools across over 160 countries and supports education systems with education reform.

What you will do

• Manage the intranet, keeping content accurate, accessible, current and easy to navigate.
• Support the new intranet implementation through content migration, page setup, testing, training and governance.
• Manage the internal communications editorial workflow, calendar and inbox from request intake through approval and publication.
• Own the weekly IB Insider newsletter and manage regional People newsletters, including planning, writing, editing, publishing and performance reporting.
• Write and edit articles, support global town halls and online events, and coordinate scheduling, speakers, logistics and follow-up communications.
• Use engagement data and feedback to improve channels and processes, while experimenting with podcast, audio, video and AI-enabled content tools.

Requirements

• Bachelor’s degree or equivalent experience in communications, journalism, marketing or a related field.
• Typically 5+ years of experience in internal or corporate communications, ideally in a global or matrix organization.
• Experience managing newsletters, intranet content or other internal communication channels.
• Excellent written and verbal English, with strong writing, editing and quality-assurance skills and a warm, people-centred style.
• Strong working knowledge of SharePoint, Microsoft Teams and email newsletter tools.
• Strong planning, organization and workflow-management skills, including the ability to balance competing deadlines and priorities.
• Confident stakeholder-management skills and the ability to provide clear advice and manage expectations constructively.
• Experience partnering with HR, People or Learning and Development teams on employee communications.
• Curiosity, creativity, attention to detail, cross-cultural awareness and a continuous-improvement mindset, with willingness to test new formats, digital tools and AI-enabled content approaches.

Culture & Benefits

• Permanent, full-time employment with a 37.5-hour work week and hybrid working.
• 10% employer pension contribution from the first day, with a minimum employee contribution of 3%.
• 25 days of annual leave plus public holidays, enhanced family-friendly benefits and one paid volunteering day per year.
• 10 days of work-from-anywhere leave per calendar year, flexible benefits allowance of 1.5% of annual salary, and professional development opportunities.
• Life assurance of four times annual salary, health and wellness schemes, Employee Assistance Programme, free onsite parking and other retail, gym and cycle-to-work discounts.
• Applications are accepted until 11:55pm BST on 23 November 2026.