Business Process Improvement Manager

Location: Hybrid in Mundelein, Illinois, with Northbrook, Illinois listed as another location; occasional travel up to 10% to company locations, conferences, or training sessions.

Salary: $116,000–$174,000 annual; bonus and/or incentive eligible.

Company

hirify.global is a growing worldwide organization offering total rewards, continuing education and training, and career development opportunities.

What you will do

• Identify, evaluate, implement, and continuously monitor cross-functional process improvements that increase efficiency, reduce waste, and deliver measurable organizational value.
• Collaborate with cross-functional teams to design solutions, support change management and training, and ensure successful adoption.
• Define process-performance metrics, report progress to senior leadership, and assess the value of implemented improvements.
• Develop process documentation and standard operating procedures while overseeing initiative consistency and tool selection.
• Lead complex initiatives of strategic importance and advise project managers on escalations, methodologies, and project management practices.
• Manage professional employees, including staffing, workload planning, timelines, performance reviews, training, development, and escalation of issues.

Requirements

• Bachelor’s degree in an IT or business-related field.
• At least 5 years of experience supporting transformational efforts that resulted in sustained, ongoing process improvement, including at least 2 years of experience with technical capacity-building tools supporting business initiatives.
• Well-developed project management, process redesign, analytical, organization, and prioritization skills.
• Intermediate to advanced skill with spreadsheet and data-management tools such as MS Excel, MS Access, Tableau, or Alteryx.
• Experience with SAP and expertise in SQL.
• Intermediate experience with data visualization tools such as Tableau, Power BI, or similar platforms.
• Ability to work primarily in an office setting and travel occasionally, up to 10%.

Nice to have

• Analytically driven approach with fluency in data-driven analysis and performance metrics.

Culture & Benefits

• Full-time employment in a hybrid workplace.
• Health insurance, life and disability coverage, 401(k) contributions, and paid time off for employees working 30 or more hours per week on average.
• Continuing education and training opportunities.
• Benefits and support for eligible employees working fewer than 30 hours per week include 401(k) contributions, paid time off, an Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp.
• Commitment to inclusion, belonging, equal opportunity, and providing employees with tools and resources to perform at their best.