Senior Product Manager (SaaS)

Location: Remote, Canada

Salary: CAD 110,500–139,000 per year, with possible variable compensation.

Company

hirify.global provides Critical Event Management technology that combines intelligent automation and risk intelligence to help enterprises and government organizations protect people, maintain operations, and recover from critical events.

What you will do

• Define new platform features with software architects and UX designers.
• Work with customers, sales, consulting, support, and other stakeholders to identify and prioritize high-value product investments.
• Maintain development backlogs and support sprint planning, shoulder surfs, and reviews with engineering.
• Coordinate product rollouts through webinars, training, documentation, and other release artifacts.
• Participate in product marketing activities for new product capabilities.

Requirements

• Bachelor’s degree, preferably in computer science or a related field; equivalent backgrounds may be considered.
• 3+ years of experience as a Product Manager, preferably in a SaaS environment.
• Strong communication skills and a strong desire for frequent customer interaction.
• Technical ability to use Postman or write JavaScript to verify API behavior.
• Experience working in an SRE- or DevOps-savvy environment.
• Working knowledge of IT processes and systems, especially ITSM and ITOM.

Nice to have

• Experience delivering Android and iOS applications.
• Scrum certification.
• Pragmatic Marketing training.
• Experience designing and using low-code integration platforms.
• Interest in emerging trends in AI and Incident Management.

Culture & Benefits

• Remote full-time employment in Canada.
• Healthcare, dental care, mental health, disability income, life, and AD&D insurance.
• Retirement savings plan with employer match and paid time off.
• Inclusive equal employment opportunity practices and fair-chance hiring in accordance with applicable laws.