SAP Integration Architect (AI)

Location: New York or USA Remote; travel and on-demand on-site presence with customers and partners are required for discovery workshops, architecture reviews, and go-lives.

Salary: $170K–$200K annually.

Company

Enterprise conversational AI company building agentic AI solutions for customer support and customer experience at global scale.

What you will do

• Architect SAP integration and orchestration solutions connecting the conversational AI platform with SAP CX, SAP SaaS applications, SAP BTP, SAP Business AI, S/4HANA, ECC, and non-SAP systems.
• Lead discovery, development, testing, and go-live delivery across cloud-native and hybrid environments using SAP BTP Integration Suite and SAP PI/PO.
• Implement and operate integrations using OData and REST APIs, SOAP Web Services, RFCs/BAPIs, ALE/IDocs, monitoring, troubleshooting, connectivity configuration, and performance tuning.
• Apply SAP Business AI capabilities, including SAP AI Core, SAP AI Launchpad, and SAP Joule agents and skills, to integration and extensibility scenarios.
• Lead customer discovery workshops and architecture discussions while collaborating with Agent Architects, FDEs, and non-SAP delivery teams.
• Build the SAP delivery practice through reference architectures, accelerators, best practices, and playbooks.

Requirements

• 5+ years of hands-on SAP integration development and architecture experience, including technical consulting and scalable integrations in live enterprise environments.
• Strong hands-on experience with SAP BTP Integration Suite, including SAP Cloud Integration, Event Mesh, API Management, Open Connectors, standard integration packages, and custom end-to-end solutions.
• First hands-on field experience with SAP AI Core, SAP AI Launchpad, SAP Joule, and interoperability standards such as MCP.
• Foundational SAP ABAP knowledge and solid Groovy scripting skills.
• Experience guiding enterprise customers, partners, or systems integrators through solution discovery, architecture discussions, implementation trade-offs, and delivery.
• Project and stakeholder management skills, effective communication, initiative, and results orientation.
• Ability to travel and be on demand on-site with customers and partners for key delivery moments.

Nice to have

• Exposure to large language models, conversational design, customer contact center technologies, telephony, and enterprise CX platforms.
• Familiarity with SAP Clean Core, ISA-M, Extensibility Framework, SAP CX, CRM, Service Cloud, and Sales Cloud.
• Experience developing SAP BTP extensions with CAP.
• Experience integrating Microsoft Dynamics 365, Oracle NetSuite, Salesforce, Workday, or ServiceNow.
• Foundational knowledge of AWS, Azure, or GCP; Kubernetes; Python, SQL, or TypeScript/Node.js.
• Foundational knowledge of SAP BW/4HANA, SAP Datasphere, or SAP Analytics Cloud.
• Experience with SAP system integrators, the SAP partner ecosystem, startups, or high-growth enterprise software environments.

Culture & Benefits

• Ownership-focused environment with accountability for outcomes, fast execution, direct feedback, and meaningful contribution from the first day.
• Work on enterprise-grade agentic AI for complex, high-volume customer interactions.
• Commitment to data protection, GDPR, ISO 27001 compliance, and secure handling of sensitive information.
• Employment with an E-Verify employer in the USA; employment authorization documents are verified after hiring through the Form I-9 process.
• Equal opportunity workplace.