Product Specialist (Healthcare)

Location: Milan, Italy; hybrid working model

Company

hirify.global is a data technology provider delivering platforms and healthcare information systems for organizations in more than 80 countries.

What you will do

• Analyze TrakCare functionality and identify opportunities to adapt and enhance it for the Italian healthcare market.
• Gather, analyze, and prioritize customer feedback, business needs, and regulatory requirements; translate them into product requirements and use cases.
• Contribute to the Italian product roadmap and collaborate with global product teams on future releases.
• Support product localization and configuration, including documentation, release notes, checklists, and training materials.
• Work with healthcare professionals, customers, developers, implementation teams, and international stakeholders throughout product development and implementation activities.
• Prepare and deliver product demonstrations, presentations, training sessions, and support Go-Live activities.

Requirements

• At least 3 years of practical experience in healthcare, preferably in healthcare IT, hospital operations, or healthcare software.
• Good understanding of Italian healthcare processes, clinical and administrative workflows, and interdependencies between hospital departments.
• Experience in business analysis, requirements gathering, and writing functional specifications or use cases.
• Experience with healthcare information systems, Electronic Health Records, or other healthcare applications.
• Knowledge of the Italian healthcare landscape, including national and regional regulations.
• Strong communication and stakeholder management skills with technical and non-technical audiences.
• Fluency in Italian and good written and spoken English.
• Ability to use AI-powered tools for research, information analysis, requirements gathering, use-case development, and process documentation, with attention to data accuracy, confidentiality, and responsible AI use in healthcare.

Nice to have

• University degree in Healthcare, Medicine, Health Informatics, Computer Science, or a related discipline.
• Experience at a healthcare IT vendor or consultancy in a product-related or business analysis role.
• Experience with product development methodologies, software release processes, or Agile environments.
• Awareness of AI applications and emerging technologies in healthcare IT.

Culture & Benefits

• Hybrid working model and flexible working arrangements.
• Meal vouchers.
• Professional development and continuous learning opportunities.
• International working environment with collaboration across global teams.
• Opportunity to work on innovative healthcare technology solutions.

Hiring process

• AI tools may be used for CV or interview preparation, but submitted materials must be truthful and reflect the candidate’s own experience.
• AI tools, third-party transcription services, and wearable technology are prohibited during interviews and screening; reasonable accommodation requests must be submitted to Human Resources in advance.