Informatics Business Analyst

Location: Milan, Italy; presence in the Milan office is mandatory 4 days per week

Company

hirify.global's Core Diagnostics Division develops AlinIQ informatics products for diagnostic laboratory environments.

What you will do

• Define detailed product requirements by analyzing business needs, user workflows, interviews, and feedback from beta-site implementations.
• Translate business and operational needs into functional designs, specifications, documentation, and measurable non-functional requirements.
• Support product scope and change management, assess feasibility, effort, and implementation costs, and communicate risks and issues.
• Collaborate with project managers, product owners, R&D, Quality, Regulatory, Operations, Marketing, and other cross-functional stakeholders in Scrum teams.
• Review functional test cases and create and execute user acceptance test plans for software changes and enhancements.
• Support AlinIQ products after launch and travel as needed for interaction with R&D, end users, and other teams.

Requirements

• Bachelor’s degree in Information Technology, Systems Engineering, Software Engineering, Decision Sciences, or equivalent work experience.
• Fluent English in reading, writing, and speaking.
• At least 2–3 years of experience documenting requirements, writing basic reports, modeling, and providing oversight and support for on-market products.
• At least 2 years of experience defining process workflow diagrams, process and functional requirements, and user needs.
• Strong verbal and written communication skills.
• Ability to define requirements and validation parameters while considering performance, security, reliability, scalability, and compliance.

Nice to have

• Knowledge of laboratory environments and experience deploying and configuring laboratory informatics solutions.
• Proficiency with Microsoft Office Suite, including Excel, SharePoint, Visio, Project, and PowerPoint.
• Knowledge of Jama and the Atlassian suite.
• Ability to adapt quickly to changing business and technology needs and collaborate effectively with internal team members.

Culture & Benefits

• Cross-functional collaboration across Global Marketing, Research & Development, Information Technology, Quality, Operations, Regulatory, and Business Development.
• Work in Scrum teams with interaction across project scope, timelines, risks, and budgets.
• Regular travel is required for interaction with R&D, end users, and other teams.
• Role expectations include systems thinking, constructive feedback, informed decision-making, risk evaluation, and contributing to technology and business strategies.