Product Quality Manager, Unsecured Lending

Location: Remote in the United States; regular team onsites may occur once or twice per quarter for 2–4 consecutive days.

Base salary: $145,100–$201,100 USD annually, depending on compensation region, skills, experience, and education.

Company

hirify.global is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit through data-driven lending technology.

What you will do

• Lead end-to-end quality and compliance testing for assigned regulatory areas, including planning, risk-based coverage, sampling, test scripts, reporting, and documented conclusions.
• Translate regulatory requirements into testable criteria, maintain testing coverage as products and regulations change, and determine when to re-scope testing or seek Compliance or Legal interpretation.
• Walk through control designs across systems, teams, and third parties; assess lending controls across origination, servicing, and collections; and escalate evidence-supported systemic gaps.
• Partner with Engineering to define and validate automated and AI-assisted monitoring, including rule logic, test populations, outputs, and missed exceptions.
• Validate product and process changes, review and reperform testing work, and maintain consistent, audit-ready documentation.
• Translate root causes and findings into remediation recommendations while collaborating with Product, Operations, Compliance, Legal, Risk, second-line testing, and Internal Audit.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in compliance testing, quality control or assurance, internal audit, or regulatory examination in consumer lending.
• Independent experience designing and leading end-to-end quality or compliance testing for consumer lending products, systems, or transactions.
• Experience developing and applying risk-based sampling methods, standardized testing criteria, and documented conclusions under consumer financial regulations including TILA/Reg Z, ECOA/Reg B, FCRA, EFTA/Reg E, FDCPA/Reg F, or UDAAP.
• Experience analyzing testing populations, control results, or automated monitoring outputs to assess completeness and identify exceptions.

Nice to have

• Knowledge of automated lending platforms, digital lending products, or credit decisioning systems.
• Experience with quality oversight for unsecured installment loans or lines of credit.
• Experience designing or validating automated or AI-assisted quality monitoring, including missed-exception checks.
• Ability to influence cross-functional remediation and communicate control assessments to stakeholders with different areas of expertise.
• Certified Regulatory Compliance Manager (CRCM) or similar compliance certification.

Culture & Benefits

• Digital-first work model with remote flexibility and regular in-person team onsites.
• Full-time employee benefits include medical, dental, vision, retirement plans with company matching, paid time off, sick leave, company holidays, and family and parental leave.
• Additional support includes life and disability insurance, wellness and productivity allowances, mental health resources, financial wellness tools, and family-centered benefits.
• Benefits also include annual equity grants, an employee stock purchase plan for eligible US employees, and employee resource groups and team events.
• hirify.global can hire in the US and Canada, but is not currently able to hire in Quebec.