Business Analyst (AI)

Location: Hybrid, Makati City, Philippines. Must support global teams from 8AM to 5PM EST, equivalent to 8PM to 5AM Philippines time or 9PM to 6AM during daylight saving. Periodic meetings outside regular business hours and some international travel may be required.

Company

hirify.global’s Global Clinical Supply organization manages supply chain strategies delivering investigational medicinal products for clinical research trials worldwide.

What you will do

• Gather and document business requirements through interviews, workshops, and surveys.
• Analyze business processes and systems, translate requirements into functional specifications, and maintain process flows, user stories, and technical documentation.
• Review dashboards and reports, conduct data analysis, monitor KPIs, and present actionable findings to stakeholders.
• Collaborate with data scientists, AI engineers, Digital staff, vendors, business units, and technical teams to identify and implement AI/ML and analytics solutions.
• Maintain the GCS Data Marketplace catalog, profile data, identify and improve data quality, and report on marketplace metrics.
• Support testing, validation, maintenance, change management, application support, monitoring, and issue resolution for the data marketplace.

Requirements

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
• 3+ years of experience as a Business Analyst in data analytics or a related field.
• Strong analytical, critical-thinking, problem-solving, organizational, and project management skills.
• Proficiency in SQL and data manipulation.
• Experience with BI tools such as Spotfire, Power BI, or similar.
• Excellent documentation, technical writing, verbal communication, and written communication skills.
• Proven experience gathering and analyzing requirements.
• Understanding of the system development life cycle, computer system validation, and Good Practice (GxP) requirements.
• Ability to manage multiple projects and deadlines, work independently and collaboratively, adapt to changing priorities, maintain accuracy, and remain composed under pressure.

Nice to have

• Professional certification such as CBAP or PMI-PBA.
• Experience with Python or R, statistical analysis and modeling, Agile methodologies, data governance and privacy regulations, and cloud platforms such as AWS, Azure, or GCP.
• Knowledge of machine learning concepts and applications.
• Experience in supply chain management and the pharmaceutical industry.

Culture & Benefits

• Hybrid work location in Makati City, Philippines.
• Regular collaboration with global teams across multiple time zones.
• Opportunity to support clinical supply analytics, data quality, AI/ML implementation, and the GCS Data Marketplace.
• Some international travel may be required for strategic initiatives and team engagement.