4 дня назад
SAP WM Support Consultant
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
SAP WM Support Consultant (SAP WM/EWM): Managing and resolving SAP warehouse-management incidents, service requests, and change requests in S/4HANA environments with an accent on warehouse processes, system integration, and SLA-based application support. Focus on root-cause analysis, SAP configuration and testing, integration with MM, SD, PP, and TM, and improving warehouse and logistics processes.
Location: Remote, Poland
Company
is a digital product engineering company with more than 18,000 experts across 39 countries, building products, services, and digital experiences.
What you will do
- Manage incidents, service requests, and change requests through the ticket management system.
- Monitor and resolve SAP WM/EWM support tickets according to agreed SLAs and KPIs.
- Analyze issues, investigate root causes, implement solutions, and resolve medium-complexity defects and process inconsistencies.
- Configure and maintain inbound, outbound, internal movement, replenishment, and physical inventory processes.
- Support integration between SAP EWM/WM and SAP MM, SD, PP, and TM.
- Prepare functional specifications, documentation, process flows, training materials, tests, end-user support, and knowledge transfer.
Requirements
- Experience in SAP Logistics and Supply Chain Management in SAP S/4HANA environments.
- Good understanding of warehouse management processes, including inbound, outbound, internal warehouse movements, replenishment, and physical inventory.
- Knowledge of SAP EWM and SAP WM configuration, testing, defect analysis, and resolution.
- Understanding of SAP EWM/WM integration with MM, SD, PP, and TM.
- Experience in application support and incident management, including SLA-based ticket prioritization and resolution.
- Familiarity with ITSM tools such as ServiceNow, Jira, SAP Solution Manager, or similar platforms.
- Experience preparing and executing unit, integration, and user acceptance tests.
- Ability to analyze issues, identify root causes, propose practical solutions, work independently, and escalate complex issues when appropriate.
- German language skills required.
Culture & Benefits
- Remote work from Poland in a dynamic, non-hierarchical environment.
- Opportunity to contribute to continuous improvement of warehouse and logistics processes.
- Collaboration with business stakeholders, developers, key users, and business teams.
- Full-time employment.
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