Executive Director, Global Commercial Analytics- Market Research (Biopharma)

Location: Boston, MA, United States of America

Base salary pay range: $0–$0, plus eligibility for an annual bonus and annual equity awards.

Company

Vertex is a global biotechnology company focused on scientific innovation and developing better outcomes for patients.

What you will do

• Lead the global Market Research organization and capability agenda across pipeline, pre-launch, launch, lifecycle, and in-line disease areas.
• Partner with Global Commercial Strategy disease leaders and Business Intelligence & Analytics leads to define priority business questions and integrated learning agendas.
• Build a hands-on internal research model covering qualitative and quantitative study design, execution, interpretation, and translation into business implications.
• Generate insights across disease understanding, market landscapes, patient and customer journeys, segmentation, unmet need, adoption barriers, positioning, demand, and product choice.
• Integrate Market Research with Decision Science, Forecasting, Competitive Intelligence, Portfolio Analytics, Value & Access, HEOR, Medical, and regional commercial insight generation.
• Establish governance, standards, vendor strategy, measurement, budget discipline, and a multi-year capability roadmap while building and developing a high-performing global team.

Requirements

• Bachelor’s degree in market research, behavioral or social science, psychology, business, marketing, life sciences, statistics, or a related discipline.
• Extensive leadership experience in primary market research, customer insights, or related insight-generation functions within biopharmaceuticals, healthcare, or another complex industry.
• Deep hands-on expertise in qualitative market research, including study design, discussion-guide development, interviewing or moderation, observation, synthesis, and translation into business implications.
• Strong experience designing quantitative market research, including questionnaires, sampling, methodology, quality control, analysis plans, and interpretation.
• Experience translating ambiguous business questions into rigorous research plans and actionable recommendations for senior commercial and development leaders.
• Experience across pipeline, product development, launch, lifecycle, and in-line stages, including product-profile testing, positioning, patient journeys, demand studies, and adoption-barrier research.
• Experience generating insights from patients, caregivers, healthcare professionals, payers, and other healthcare stakeholders across multiple geographies.
• Ability to build internal Market Research capability, develop substantive research teams, select and challenge vendors, and maintain internal ownership of quality and interpretation.
• Exceptional strategic thinking, listening, synthesis, storytelling, executive communication, team leadership, and influence in a highly matrixed organization, with high standards for privacy, compliance, and research integrity.

Nice to have

• Advanced degree such as an M.A., M.S., Ph.D., MBA, or another relevant qualification.

Culture & Benefits

• Continuous learning and encouragement to follow advances in AI, technology, automation, and industry trends.
• Medical, dental, and vision benefits, generous paid time off, and week-long summer and winter company shutdowns.
• Educational assistance programs, including student loan repayment, a commuting subsidy, matching charitable donations, and a 401(k).
• Vertex is an Equal Employment Opportunity employer and an E-Verify employer in the United States, with reasonable accommodations available for qualified individuals with disabilities.