IT Engineer

Location: Hybrid; Holmdel, New Jersey, United States

Base salary: $75,000–$85,000 USD annually

Company

hirify.global provides autism and IDD care software for Applied Behavior Analysis, multidisciplinary therapy, and special education, serving more than 200,000 users.

What you will do

• Provide L2/L3 technical support across Windows, macOS, mobile devices, networking, authentication, and enterprise applications.
• Manage employee onboarding, offboarding, transfers, equipment preparation, account provisioning, and access management.
• Administer Windows and macOS endpoints, device provisioning, application deployment, operating system updates, patching, security, compliance, and asset lifecycle processes.
• Support Microsoft 365, Entra ID, SaaS applications, SSO, MFA, user accounts, permissions, licenses, and identity lifecycle management.
• Maintain IT security controls, documentation, operational reliability, vendor coordination, audits, and compliance evidence.
• Improve IT workflows and employee technology operations through process improvements, automation, projects, and knowledge sharing.

Requirements

• 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
• Strong troubleshooting experience with Windows and macOS operating systems.
• Hands-on experience with Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
• Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
• Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
• Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
• Experience supporting employees in remote, hybrid, or distributed work environments, plus familiarity with IT ticketing systems, incident management, and RMM tools.
• Strong analytical, troubleshooting, customer service, communication, organizational, and collaboration skills, with the ability to prioritize requests and independently resolve issues.
• Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Nice to have

• Familiarity with PowerShell or equivalent scripting and automation.
• Familiarity with SOC 2, NIST, HIPAA, or ISO 27001 security and compliance frameworks.
• Experience administering email protection platforms such as Proofpoint.
• Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
• Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

Culture & Benefits

• Hybrid work environment with collaborative offices in Ft. Lauderdale, Florida; Holmdel, New Jersey; and Verona, Italy.
• Full-time employees receive health benefits, generous PTO, 401(k) matching, and paid parental leave.
• Additional benefits include career development support, wellness programs, and opportunities to participate in community engagement initiatives.
• Work in a culture focused on impact, inclusion, flexibility, and improving care delivery through technology.