Marketing Social Channel and Community Manager

Location: USA - Hoboken, NJ; regular working-hour overlap with a Berlin-based manager.

Company

hirify.global provides AI, cloud, and digital software for customer experience, financial crime prevention, and public safety, serving more than 25,000 global businesses with over 8,500 employees across 30+ countries.

What you will do

• Manage daily calendar coordination, scheduling, publishing, and account operations for global hirify.global and hirify.global Cognigy social channels, primarily LinkedIn and YouTube.
• Monitor audience conversations, industry developments, and platform trends to identify content ideas and engagement opportunities.
• Build community by engaging with audiences, participating in relevant industry conversations, and escalating issues when needed.
• Shape the editorial calendar across original engagement content, timely opportunities, brand priorities, and campaigns.
• Collaborate with the Social Content Creator and marketing teams to develop channel-native content and bring product, campaign, and regional stories to social.
• Track audience and content performance, recommend improvements, and support executive, expert, and employee advocacy programs.

Requirements

• 2–5 years of hands-on social media experience, including independent management of multiple brand channels, community engagement, social listening, and performance optimization.
• Bachelor’s degree in Marketing or a related field, or equivalent experience.
• Strong experience with LinkedIn and YouTube, plus working knowledge of other major social platforms.
• Excellent writing and editorial judgment, with the ability to make complex topics accessible and engaging.
• Experience translating audience insights and trends into relevant content opportunities.
• Experience with social publishing, listening, and analytics tools.
• Strong organization, sound judgment, and the ability to manage competing priorities.
• Ability to collaborate globally, including regular working-hour overlap with a Berlin-based manager.

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• Experience in B2B technology or a similarly complex industry is strongly preferred.

Culture & Benefits

• Work within the Global Marketing department and collaborate with brand, communications, campaign, product marketing, regional, and global teams.
• Equal opportunity employment without discrimination based on legally protected characteristics.
• Global environment spanning more than 30 countries.