Principal Observability Architect (AI)

Location: Hybrid, 8 days per month, based in Wichita, KS; Coppell, TX; Riverwoods, IL; or Kennesaw, GA, United States. Applicants may be required to appear onsite at a hirify.global office for interviews.

Base salary: $120,000–$214,350 USD annually, plus bonus eligibility.

Company

hirify.global provides technology and information solutions for professional and enterprise customers.

What you will do

• Define the enterprise Monitoring & Observability vision, strategy, target-state architecture, standards, roadmap, and transformation priorities.
• Lead modernization, platform consolidation, tool rationalization, integrations, automation, technology evaluations, and multi-year transformation initiatives.
• Establish Observability Engineering and Enablement practices for reusable patterns, self-service onboarding, telemetry quality, alerting, dashboards, retention, and lifecycle management.
• Develop event intelligence, AIOps, anomaly detection, predictive analytics, automated incident response, and remediation capabilities with appropriate governance.
• Apply SRE principles and define SLIs, SLOs, service health indicators, reliability metrics, and end-to-end visibility across technology services.
• Integrate observability with CMDB, ITSM, ServiceNow, service mapping, incident management, configuration management, and automation platforms while influencing executives and mentoring technical leaders.

Requirements

• Deep expertise in enterprise Monitoring & Observability strategy, architecture, engineering, and operations, including metrics, logs, traces, events, synthetics, APM, infrastructure, network, database, and end-user monitoring.
• Experience defining enterprise observability strategies, standards, operating models, roadmaps, governance frameworks, and measurable business and operational outcomes.
• Experience leading enterprise technology transformation, organizational adoption, observability modernization, or transformation across multiple technology teams.
• Understanding of event management, correlation, noise reduction, anomaly detection, operational analytics, AIOps, AI-enabled operations, or automated remediation.
• Understanding of SRE, SLIs, SLOs, reliability engineering, service health management, automation, Infrastructure as Code, APIs, CI/CD, and GitOps.
• Broad knowledge of infrastructure, cloud, networking, databases, operating systems, virtualization, containers, and modern application architectures, including AWS and/or Azure environments.
• Experience integrating observability with CMDB, ServiceNow, service mapping, incident management, and automation platforms; strong understanding of ITSM and IT operations.
• Exceptional communication, stakeholder management, executive presence, strategic thinking, and ability to influence executives, architects, engineers, operations teams, and vendors.
• Preferred: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; 10+ years in infrastructure, operations, architecture, monitoring, observability, or related disciplines; and 5+ years leading enterprise technology strategy or transformation initiatives.

Nice to have

• Experience with Datadog, Splunk, Dynatrace, New Relic, Grafana, Prometheus, OpenTelemetry, Zabbix, SolarWinds, or equivalent observability technologies.
• Experience with enterprise observability, AIOps, SRE, OpenTelemetry, intelligent event management, or observability modernization.
• Relevant certifications in observability, cloud, architecture, automation, SRE, or ITIL.

Culture & Benefits

• Hybrid workplace requiring attendance 8 days per month.
• Benefits include medical, dental, and vision plans; 401(k); FSA/HSA; commuter benefits; tuition assistance; vacation and sick time; and paid parental leave.
• Focus on innovation, automation, engineering excellence, continuous improvement, reliability, cross-functional influence, and talent development.
• Interviews must be completed without AI tools or external prompts; virtual backgrounds must be removed and in-person interviews may be included. AI-generated responses or third-party support during interviews may result in disqualification.

Hiring process

• Participate in interviews independently without AI tools, external prompts, or third-party support.
• Be prepared for in-person interviews at a hirify.global office if required.