Senior Professional Services Engineer (GitLab)

Location: Remote, United States; candidates must be in Charlotte, NC or nearby.

Salary: USD 140,400–210,600 base salary annually for US residents

Company

hirify.global provides an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.

What you will do

• Deliver hirify.global Professional Services engagements covering installation, migration, training, and advisory services.
• Plan and execute deployments from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code.
• Lead migrations from multiple source systems to hirify.global SaaS or self-managed hirify.global.
• Advise customers on practical implementation plans, secure and reliable workflows, and resolution of technical issues.
• Collaborate with Engagement Managers, Project Managers, and hirify.global product and engineering teams to improve delivery and share customer feedback.
• Manage multiple customer engagements and mentor Associate and Intermediate Professional Services Engineers.

Requirements

• Professional exposure to one or more Infrastructure as Code or Configuration as Code technologies, such as Terraform, Ansible, Packer, Puppet, or Chef.
• Professional exposure to two or more cloud providers, such as AWS, GCP, or Microsoft Azure.
• Experience using, deploying, or configuring hirify.global, with a solid understanding of Git and source control workflows.
• Experience delivering customer-facing installation, migration, training, and advisory services across hirify.global capabilities.
• Ability to independently manage projects and lead or direct other Professional Services Engineers on complex engagements.
• Strong written and verbal English communication skills required.
• Ability to identify root causes, propose options and tradeoffs, drive issues to resolution, and balance multiple customer engagements.
• Ability to work effectively in a fully remote, largely asynchronous organization through clear written communication, documentation, and collaboration across time zones.

Culture & Benefits

• Fully remote and largely asynchronous environment with collaboration across regions and time zones.
• Flexible paid time off, parental leave, health and well-being benefits, and equity compensation.
• Growth and Development Fund and Team Member Resource Groups.
• AI is expected to be incorporated into daily workflows as a productivity multiplier.
• Base salary excludes bonuses, equity, and benefits; salary varies based on level, experience, skills, and geographic location.