Senior Process Manager - Global Order Management

Location: Hybrid in Grand Rapids, MI, United States; also available in Wauwatosa, WI, United States; Atlanta, GA, United States; or Plano, TX, United States.

Base pay: $102,750–$135,000 annually at the time of posting; final compensation depends on work location, education, experience, knowledge, and skills.

Company

hirify.global and Dematic deliver intelligent logistics and supply chain solutions through global, cross-functional operations.

What you will do

• Lead order execution for complex cross-regional projects across global teams and manufacturing locations.
• Coordinate priorities, schedules, material availability, and delivery requirements throughout project lifecycles.
• Monitor order and project schedules, identify risks and shortages, and coordinate recovery actions to protect customer commitments.
• Resolve competing priorities involving material allocation, scheduling, regional requirements, and system dependencies.
• Provide order-status, risk, priority, and recovery-plan updates to project teams and business leaders.
• Improve lead-time planning, data quality, processes, and scalable global order-management practices, including support for new products, manufacturing transitions, and business transformation.

Requirements

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Project Management, or a related field, or equivalent experience.
• Experience in order management, supply chain, materials management, manufacturing, project delivery, operations, or a related area.
• Experience coordinating complex work across multiple teams, priorities, or locations.
• Strong problem-solving and analytical abilities, including interpreting data to identify risks and support decisions.
• Ability to communicate complex information clearly and collaborate across functions and organizational levels.
• Experience with ERP systems such as SAP and working knowledge of Excel.
• Ability to manage changing priorities, structure ambiguous situations, and move work forward collaboratively.
• Experience identifying opportunities to improve processes, systems, or ways of working.
• Ability to influence outcomes and build alignment across teams.

Nice to have

• Exposure to business intelligence or reporting tools.

Culture & Benefits

• Hybrid workplace with a collaborative, global working environment.
• Career development opportunities.
• Competitive compensation and benefits.
• Pay transparency and global opportunities.
• Equal employment opportunity and anti-harassment protections apply.