Project Manager, Customer Success Retail

Location: Hybrid in the Minneapolis, Minnesota office, with two days per week required onsite

Annual salary: $72,200–$111,900

Company

hirify.global provides cloud-based supply chain management solutions for a global network of retail trading partners.

What you will do

• Manage implementation projects for hirify.global products and services from close of sale through handoff to customer support.
• Create and maintain project schedules, track customer requirements, and translate customer requests into project deliverables.
• Manage multiple projects simultaneously while ensuring service delivery and timely completion.
• Monitor workflows across multiple functional areas to meet quality expectations and delivery standards.
• Identify and communicate opportunities for organizational process improvement.

Requirements

• Bachelor’s degree and 2+ years of project management experience, or an equivalent combination of education and experience.
• Strong problem-solving and analytical abilities.
• Quality-focused and detail-oriented approach, with the ability to prioritize and manage multiple projects simultaneously.

Nice to have

• Experience developing processes and managing projects in a technology-based service organization.
• Ability to lead teams and achieve goals without direct authority over personnel.

Culture & Benefits

• Collaborative and inclusive environment focused on innovation, continuous improvement, belonging, and in-person collaboration balanced with remote flexibility.
• Health, dental, vision, disability, and life insurance.
• Paid time off, 401(k), health and flexible spending accounts, and stock purchase plan.
• Equal opportunity and affirmative action employer committed to diversity, equity, and inclusion.