Customer Success Manager, Norway (SaaS Finance)

Location: Oslo, Norway; hybrid listed in the job header and remote status, while the description also states that the position is fully remote

Company

hirify.global is a stable, fast-growing SaaS company serving listed companies and the financial industry with digital tools that improve efficiency and transparency in the capital market.

What you will do

• Own and develop relationships across an assigned portfolio of clients, including IR Managers, CFOs, and CEOs of listed companies.
• Onboard new customers from start to finish and become an expert in the products and customer-related processes.
• Act as the bridge between customer product feedback and the product team.
• Handle incoming customer support requests on a rotating schedule.
• Drive projects independently and collaboratively.

Requirements

• Higher education degree in business, finance, or equivalent.
• Strong interest in business and the stock market.
• Excellent written and spoken Norwegian and English.
• 2–5 years of experience in a customer-facing role.
• Structured, responsible, customer-focused, solution-oriented, and socially skilled, with the ability to work independently and collaboratively at a fast pace.

Nice to have

• Second Nordic language.
• Experience with B2B customer responsibility.

Culture & Benefits

• Permanent position with an initial 6-month probationary period and an ASAP start.
• Opportunities for career development, learning, knowledge sharing, and taking responsibility in a growing entrepreneurial company.
• Strong team spirit with after-work events and larger company activities.
• Competitive salary, occupational pension, wellness allowance, income protection, and private health insurance.
• Eligibility for equity ownership in hirify.global after completing the probationary period.

Hiring process

• Applications are reviewed on a rolling basis.
• Applicants are asked to answer application questions without using AI.