ServiceNow Senior Technical Consultant

Location: Hybrid role, based in the United Kingdom, with preference for candidates local to Erskine, London, Newcastle, or Aldermaston. Travel to client locations and periods on client sites may be required. Due to security clearance requirements, candidates must be UK nationals or sole British citizens and must have resided in the UK for at least 5 years.

Company

hirify.global delivers enterprise technology and ServiceNow consulting solutions for multiple customers.

What you will do

• Provide technical consulting and contribute to the design and delivery of ServiceNow solutions.
• Participate in client workshops, gather requirements, and advise on solution design.
• Configure and develop ServiceNow solutions, including scripting, testing, demonstrations, UAT, and go-live support.
• Design data structures and conversions, integrations, technical infrastructure components, and custom applications.
• Mentor and train junior team members.
• Produce solution documentation and training materials.

Requirements

• Several years of experience in ServiceNow design and development, preferably in a consulting environment.
• High-level knowledge of the ServiceNow platform and experience with custom applications and integrations.
• Scripting experience with JavaScript, HTML, XHTML, XML, CSS, AJAX, or AngularJS is highly advantageous.
• Understanding of service management concepts, delivery assurance principles, and procedures.
• Strong written and oral communication skills, including presenting solutions to customers and senior management.
• Ability to work independently or as part of a team to project timelines; proactive, creative, research-oriented, and willing to learn.
• Must be a UK national or sole British citizen and have resided in the UK for 5 years or more due to security clearance requirements.
• Ability to work from home and travel to client locations or work on client sites when required.

Nice to have

• ServiceNow Certified Administrator, ServiceNow Certified Implementation Specialist, ServiceNow Application Developer, or ITIL Foundation certifications.
• Additional ServiceNow certifications or experience with HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, or PPM.

Culture & Benefits

• Supportive consulting team focused on sharing knowledge and delivering high-quality ServiceNow solutions.
• Regular training, development opportunities, and support for achieving certifications.
• Inclusive environment with reasonable adjustments throughout the hiring process.
• Flex benefits including pension, life insurance, health insurance, travel insurance, store vouchers and discounts.
• 25 days of holiday, with options to increase holiday and select benefits.
• Work model prioritizes in-person collaboration while offering flexibility for individual work styles and wellbeing.