SAP WM Support Consultant (EWM)

Location: Remote, Hungary

Company

hirify.global is a digital product engineering company delivering products, services, and digital experiences through a global team.

What you will do

• Manage incidents, service requests, and change requests through ticket management systems.
• Monitor and resolve SAP WM/EWM support issues against agreed SLAs and KPIs.
• Analyze root causes, implement solutions, and resolve medium-complexity defects and process inconsistencies.
• Configure and maintain inbound, outbound, internal movement, replenishment, and physical inventory processes.
• Support integrations between SAP EWM/WM and SAP MM, SD, PP, and TM.
• Prepare documentation, specifications, tests, training materials, and knowledge transfer for users and business teams.

Requirements

• Experience in SAP Logistics and Supply Chain Management, including SAP S/4HANA environments.
• Good understanding of warehouse management processes: inbound, outbound, internal warehouse movements, replenishment, and physical inventory.
• Experience with SAP configuration, defect analysis, issue troubleshooting, and resolution.
• Understanding of SAP EWM/WM integration with SAP MM, SD, PP, and TM.
• Experience in application support and incident management, including SLAs, ticket prioritization, incidents, service requests, and change requests.
• Familiarity with ITSM and ticketing tools such as ServiceNow, Jira, SAP Solution Manager, or similar platforms.
• Knowledge of SAP EWM and experience preparing and executing unit, integration, and user acceptance tests.
• Ability to identify root causes, propose practical solutions, work independently, and escalate complex issues appropriately.
• German language skills required.

Culture & Benefits

• Remote work arrangement from Hungary.
• Dynamic, non-hierarchical work culture.
• Collaboration with a global organization of more than 18,000 experts across 39 countries.
• Opportunity to contribute to continuous improvement of warehouse and logistics processes.