Collections Specialist (Accounts Receivable)

Location: Hybrid, based at the North Sydney office with work from home

Company

SIXT Australia provides premium vehicle rental and mobility services as part of hirify.global, combining Australian and German heritage.

What you will do

• Manage invoicing and customer account portfolios across multiple business units.
• Monitor aged debtors, conduct collections activity, negotiate payment arrangements, and reduce overdue debt.
• Maintain high-volume ledgers, allocate payments accurately, and manage refunds.
• Assess customer creditworthiness and support credit risk decisions.
• Investigate and resolve billing issues, disputes, payment exceptions, and complex customer matters.
• Maintain accurate records, support reporting and month-end activities, and identify accounts receivable process improvements.

Requirements

• At least 3 years of experience as a Collections Specialist, Credit Officer, or Accounts Receivable Officer.
• Experience in collections, negotiating payment arrangements, and reducing overdue debt.
• Proven ability to manage high-volume portfolios and prioritise competing tasks.
• Strong communication skills for managing internal stakeholders and external customer relationships.
• Strong attention to detail and the ability to maintain accurate financial records.
• Ability to investigate discrepancies, solve problems, and resolve issues independently.
• Intermediate to advanced Microsoft Office skills.
• Ability to meet deadlines, particularly during month-end and reporting cycles.

Culture & Benefits

• Permanent full-time employment with a hybrid working arrangement.
• Progressive flexibility, leave, and wellbeing benefits.
• Discounts including SIXT car rental benefits.
• Career growth, progression, and relocation opportunities across the SIXT business and its locations.
• Inclusive workplace welcoming diverse cultural backgrounds, people with disability, First Nations people, people of all genders, and LGBTQI+ applicants.

Hiring process

• Successful applicants must complete pre-employment checks.
• Direct applications are requested; unsolicited resumes or approaches from recruitment agencies are not accepted.